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Experimental Psychology (Russia)

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2072-7593

ISSN (online): 2311-7036

DOI: http://dx.doi.org/10.17759/exppsy

License: CC BY-NC 4.0

Started in 2008

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The efficiency of interruption handling in free and forced switching tasks 330

Velichkovsky B.B., Ph.D. in Psychology, Assistant Professor, Chair of Methodology of Psychology, Department of Psychology, Lomonosov Moscow State University, Moscow, Russia, velich@psychomail.tu-dresden.de
Zlokazova T.A., Ph.D. in Psychology, Research associate at the chair of Psychology of Labour, department of Psychology of Moscow State University, Moscow, Russia
Kapiza M.S., Ph.D. in Psychology, Senior Research Associate, Laboratory of Psychology of Labor, Department of Psychology, Lomonosov Moscow State University, Moscow, Russia
Abstract
An ecologically valid experimental study of the effect of switching mode for the efficiency of interruption handling is presented. Two switching modes, free switching and forced switching, were used in the study. Free switching permits the subject to perform some preparatory activity before switching to the interrupting task, whereas forced switching makes any kind of preparation very difficult. It is shown that free switching makes handling of complex interruptions more efficient. In addition, an analysis of mean fixation duration at different stages of interruption handling shows that differences in interruption handling efficiency are paralleled by differences in cognitive workload. Implications for the notion of different interruption handling strategies which are aimed at optimizing cognitive workload are discussed.

Keywords: switching, preparatory interval, strategies, cognitive load, length of fixations

Column: Psychology of Labor

For Reference

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