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Experimental Psychology (Russia)

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2072-7593

ISSN (online): 2311-7036

DOI: http://dx.doi.org/10.17759/exppsy

License: CC BY-NC 4.0

Started in 2008

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Cross-cultural study of the role of informal relations in the formation of organizational loyalty 1348

Grigoryan L.K., MA in Psychology, Research Fellow, International Laboratory for Socio-Cultural Research, National Research University Higher School of Economics, Moscow, Russia, grigoryanlusine@yandex.ru
Lebedeva N.M., Doctor of Psychology, Professor, Chair of Organizational Psychology, Department of Psychology, Head of International Research and Education Laboratory, National Research University Higher School of Economics, Moscow, Russia, lebedhope@yandex.ru
Abstract
This research is devoted to the study of models of informal relations between managers and subordinates and their impact on organizational loyalty of subordinates. We tested hypotheses of the cultural-universal relationship between the components of informal relations in the organization and organizational loyalty; and of the cultural specificity of the peculiarities of the influence of informal relations on organizational loyalty caused by the indigenous models of informal relations. For measuring components of informal relations we used Q. Chen’s method(Chen et al., 2009), and for measuring of the index of organizational loyalty we used “The Scale of organizational loyalty" (Lee, Allen, Meyer, Rhee, 2001). The results of the study, based on data confirmatory factor analysis and structural equation modeling, confirmed the hypotheses. In addition, we analyzed cultural universal and culture-specific aspects of the role of informal relationships in organizational loyalty in the context of different cultures in the framework of a multidisciplinary approach that takes into account social, organizational and cross-cultural psychology.

Keywords: informal relations, networking, guanxi, organizational loyalty, testing invariance

Column: Labor Psychology

For Reference

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