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Counseling Psychology and Psychotherapy

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2075-3470

ISSN (online): 2311-9446

DOI: http://dx.doi.org/10.17759/cpp

License: CC BY-NC 4.0

Started in 1992

Published quarterly

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The evolution of online-risks: the results of helpline "KIDS ONLINE" five years work

Soldatova G.U., Doctor in Psychology, Professor, Head of Specialization "Psychology of Negotiation and Conflict Resolution", Lomonosov Moscow State University, Moscow, Russia, soldatova.galina@gmail.com
Shlyapnikov V.N., Ph.D. in Psychology, Head of the Department of Personality and Individual Differences, Moscow Institute of Psychoanalysis, Moscow, Russia, shlyapnikov.vladimir@gmail.com
Zhurina M.A., Junior Researcher, Center for Risk Monitoring and Socio-Psychological Assistance, STATE ITOMO Asou, Moscow, Russia, zhurina@fid.su
Abstract
The article presents the results of quantitative and qualitative analysis of children's and parents' requests to Helpline "Kids Online". The main reasons for the helpline requests are different problems with the Internet and digital devices usage. 7236 calls and 3117 online-messages have been preceded. The dynamic of requests on main types of online-risks (communication, content, technology usage, con¬sumption, the Internet overuse) for the last five years has been presented. According to the results of this analysis the conclusions about online-risks' frequency of encounters, importance, awareness, vulnerability factors and evolution have been made.

Keywords: the Internet, information and communications technology (ICT), online-risks, informational safety, cyberbullying, sexting, internet-addiction, distance counseling

Column: Empirical researches

DOI: http://dx.doi.org/10.17759/cpp.2015230304

For Reference

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