Russian Psychological Issues PsyJournals.ru
OPEN ACCESS JOURNALS
JournalsTopicsAuthorsEditor's Choice For AuthorsAbout PsyJournals.ruContact Us

  Previous issue (2019. Vol. 9, no. 2)

Included in Web of Science СС (ESCI)

CrossRef

Psychology and Law

Publisher: Moscow State University of Psychology and Education

ISSN (online): 2222-5196

DOI: http://dx.doi.org/10.17759/psylaw

License: CC BY-NC 4.0

Started in 2011

Published quarterly

Free of fees
Open Access Journal

 

Comparative analysis of communicative competence of the officers of the patrol-guard service and private security 1139

Bykova E.A., associate professor, head of chair of psychology and education, Shadrinsk State Institute of Education , Russia
Abstract
The contribution analyzes the problem of communicative competence of the officers of law-enforcement authorities, typical characteristics of the process of communication of specialists of legal sphere within the framework of professional activity. The communicative competence is viewed as one of the key competences of the officers of law-enforcement authorities, providing the existence of skills of qualified solution of professional tasks. The authors present a comparative analysis of communicative characteristics of the officers of the patrol-guard service and law-enforcement authoritites. The research used the following methods: the method on evaluation of self-control in communication (M.Snyder); the method of identification of conflict behavior strategy (K.Thomas)l test of the communicativeness level (V.F.Ryakhovskiy). Basing on the conclusions of the research the authors created a program of communication training, designed for the officers of law-enforcement authorities, aimed at improvement of the level of communicative competence, which facilitates the stimulation of social development and personal growth.

Keywords: communication, communication competence, self-control in communication, conflict behavior strategies.

Column: Psychology of Professional Activity

For Reference

comments powered by Disqus
 
About PsyJournals.ru

© 2007–2019 Portal of Russian Psychological Publications. All rights reserved

PsyJournals.ru in Russian

Publisher: Moscow State University of Psychology and Education

Catalogue of academic journals in psychology & education MSUPE

Creative Commons License

RSS Psyjournals at facebook Psyjournals at Twitter Psyjournals at Youtube Яндекс.Метрика