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Psychological Science and Education

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 1814-2052

ISSN (online): 2311-7273

DOI: http://dx.doi.org/10.17759/pse

Started in 1996

Published 6 times a year

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Theoretical Framework of Advanced Training in the Field of Conflict Management in Organization

Kilmashkina T.N., Dr., department of psychology, pedagogics and organization of human resource management of Departments of MIA Academy of Russia, FGCOOU WAUGH "Academy of the Department of MIA of Russia", Moscow, Russia, Kilmashkinnf@uandex.ru
Lozovizkaja G.P., Dr., department of psychology, pedagogics and organization of human resource management of Departments of MIA Academy of Russia, FGCOOU WAUGH "Academy of the Department of MIA of Russia", Moscow, Russia, lozlina@mail.ru
Chirkina R.V., Ph.D. in Psychology, Head of Research Laboratory of Juvenile Technologies, Associate Professor, Chair of Legal Psychology and Law, Department of Legal Psychology, Moscow State University of Psychology and Education, Moscow, Russia, rimmach@bk.ru
Degtyarev A.V., senior Lecturer, Chair of Law Psychology, Department of Legal Psychology, Moscow State University of Psychology and Education , Moscow, Russia, degtyarevav@mgppu.ru
Abstract
In this paper, we consider the theoretical framework for creating an advanced training course for professionals working in various organizations whose functional duties include activities aimed at managing conflict situations occurring within the organization. The article also considers such problem concepts as: essence and causes of conflicts, types of conflicts in the organization; organizational, psychological, sociological and cultural ways of managing conflicts in the organization. The proposed theoretical model of advanced professional training is constructed within the framework of the competence approach which, in this case, is based on the notion that a participant in the program should master a certain set of special competencies that include knowledge, skills and abilities necessary for the effective process management of various conflict situations.

Keywords: conflict, causes of organizational conflicts, conflict management, advanced professional training

Column: Psychology of Professional Activity

DOI: http://dx.doi.org/10.17759/pse.2017220612

For Reference

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