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Counseling Psychology and Psychotherapy

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2075-3470

ISSN (online): 2311-9446


License: CC BY-NC 4.0

Published since 1992

Published quarterly

Free of fees
Open Access Journal


Pathological callers with borderline personality organization on helpline. A case-study 1178


Fedunina N.Y.
PhD in Psychology, research fellow of the Centre for emergency psychological assistance, Moscow State University of Psychology, Russia

The article deals with specific features of callers with borderline personal structure and forms of work with this category of callers. Characteristic features of these people — primitive defense mechanisms, strong ambivalent feelings, personal borders disturbances — are analyzed by their manifestations in calls and their influence on counselors. In the end a case of pathological caller is analyzed through the prism of counselors' discussions in intervisions and supervisions.

Keywords: pathological callers, helpline, borderline personality

Column: Study case

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