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Psychology and Law

Publisher: Moscow State University of Psychology and Education

ISSN (online): 2222-5196

DOI: https://doi.org/10.17759/psylaw

License: CC BY-NC 4.0

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The relationship of personal qualities and efficiency of professional activity of employees of tax authorities 1394

Kvashnina N.N.
senior state tax inspector of Department of Desk audits № 1 , IFNS Russia № 26 in Moscow , Moscow, Russia
e-mail: natalia.kvashnina77@gmail.com

Konopleva I.N.
PhD in Psychology, Associate Professor, Department of Forensic Psychology, Moscow State University of Psychology and Education, Moscow, Russia

Abstract
The article is devoted to the relationship of personal qualities and efficiency of professional activity of employees of tax authorities. In work the analysis of professional activity of the employee of the tax authority, attempt to consider a set of actions included in the notion "efficiency of professional activity", and considers personal qualities necessary, from our point of view, for the tax officials of official duties. The article presents the results of empirical research on the relationship of personal qualities and efficiency of professional activity of employees of tax authorities. The study was conducted on the basis of Inspection of Federal tax service of Russia № 26 in Moscow. In research took part the employees of the following departments: in-house departments, field departments, division of work with taxpayers, the division of debt. The relationship between identified qualities as well as differences in manifestation of studied qualities in the employees of tax bodies with different lifetime.

Keywords: professional activity, public service, responsibility, stress resistance, professionally important features.

Column: Psychology of Professional Activity

DOI: https://doi.org/10.17759/psylaw.2015050306

For Reference

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