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Psychology and Law - №3 / 2021 | Перейти к описанию
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  Previous issue (2021. Vol. 11, no. 2)

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Psychology and Law

Publisher: Moscow State University of Psychology and Education

ISSN (online): 2222-5196

DOI: https://doi.org/10.17759/psylaw

License: CC BY-NC 4.0

Started in 2011

Published quarterly

Free of fees
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Communicative Provocation Coming from Aggressive Bloggers and Improvement of Professional Performance of Traffic Patrol Officers of the State Inspectorate for Road Traffic Safety 206

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Borisova S.E.
associate professor, chair of criminal law, criminology and psychology, Orel Law Institute of Ministry of Interior of the Russian Federation, Moscow, Russia
ORCID: https://orcid.org/0000-0001-6355-4017
e-mail: profy-ps@orel.ru

Zeynalov F.N.
PhD in Law, Assistant professor of the Chair of organization activity of the State inspection road safety, Orel Law Institute of the Ministry of the Interior of the Russian Federation named after V.V. Lukyanov, Orel, Russia
ORCID: https://orcid.org/0000-0003-3628-8176
e-mail: fazil-z@yandex.ru

Abstract
This study clarifies the essence of communicative provocation with elements of verbal aggression manifesting in the way internet bloggers behave if conflict situations arise between them and traffic patrol officers of the State Inspectorate for Road Traffic Safety. The specifics of communicative provocation is analyzed from the psychological and legal perspective and on the basis of video recordings of direct communication between road users and traffic patrol officers. We describe the tactics of bloggers' conflict verbal behavior and also the psychological makeup of traffic patrol officers as the target of communicative provocation. Suggestions of psychological and legal significance are formulated with the view of: 1) relaxing the conflict potential of the situations under consideration; 2) strengthening the skills of traffic patrol officers of the State Inspectorate for Road Traffic Safety; 3) improvement of their professional performance.

Keywords: communicative provocation, speech provocation, verbal aggression, conflict situation, traffic patrol service of the State Inspectorate for Road Traffic Safety, relationships between road users, bloggers

Column: Psychology of Professional Activity

DOI: https://doi.org/10.17759/psylaw.2020100404

For Reference

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