Russian Psychological Issues
JournalsTopicsAuthorsEditor's Choice Manuscript SubmissionAbout PsyJournals.ruContact Us
Social Psychology and Society - №1 / 2022 | Перейти к описанию
Web of Science СС

  Previous issue (2021. Vol. 12, no. 4)

Included in Scopus

Included in Scopus

Journal Quartiles 2021
Details on

Social Psychology and Society

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2221-1527

ISSN (online): 2311-7052


License: CC BY-NC 4.0

Published since 2010

Published quarterly

Free of fees
Open Access Journal


Situational analysis of conflict interaction of employees belonging to generations X and Y 1444


Pishchik V.I.
Doctor of Psychology, Professor of the chair "Psychology of education and organizational psychology" of the faculty of psychology, pedagogics and defectology, Don state technical University, Rostov-na-Donu, Russia

Koroleva N.V.
Operator, OOO «Publishing House «Taganiy Rog», Taganrog, Russia

The article described the situational approach to the analysis of conflicts between representatives of different generations, and analyzed intergenerational conflict, psychological portraits of members of generations X and Y. The study surveyed 144 people. Applied techniques: test Thomas, methods of identifying conflicts of expectations S.I. Erina, E.P. Sharapova; methods of identifying potential interpersonal conflicts A.N. Lebedeva, I.I. Level; developed a questionnaire analysis of the conflict, as well as using situation analysis (related to various situations of the conflict of different generations, their evaluation and analysis). The studies confirmed the differences in perceptions and attitudes to conflict situations of different generations. According to the obtained results we were able to identify a number of patterns, relations, and describe the attitude of employees of different generations to emerging or potential conflicts.

Keywords: conflict, expectations conflict, conflict situation, conflict between gen¬erations, situational analysis, the generation X, Y

Column: Empirical study


For Reference

  1. Artjuhina L.V. Zhiznennye i professional’nye cennosti pokolenij — osnova korporativnoj kul’tury kompanii v uslovijah krizisov i konkurencii [Life and professional values generations — the basis of corporate culture in the conditions of crisis and competition]. Sovremennye gumanitarnye issledovanija [ Modern Humanities research], 2015, no. 5, pp. 179—183.
  2. Afanas’eva A.N. Istoricheskij process i smena pokolenij [The historical process and the change of generations]. Preemstvennost’ pokolenij kak sociologicheskaja problema [The Succession of generations as a sociological problem]. Moscow: Mysl’, 2003, pp. 20—24.
  3. Burlachuk L.F., Korzhova E.Ju. Psihologija zhiznennyh situacij [Psychology of life situations]. Moscow: Jeksmo, 2014. 308 p.
  4. Vdovina M. Specifika mezhpokolennyh konfliktov [The Specificity of inter-generational conflict]. Demograficheskie issledovanija [Demographic research]. 2010, no. 4, pp. 104—112.
  5. Glotov M.B. Konflikt mezhdu pokolenijami [Intergenerational Conflict]. Sociologicheskaja jenciklopedija [Sociological encyclopedia]. V 2 t. T. 1. Moscow: CheRo, 2013, pp. 484.
  6. Grishina N.V. Psihologija social’nyh situacij [In. Psychology of social situations]. Saint-Petersburg: Piter, 2013. 464 p.
  7. Koats Dzh. Pokolenija i stili obuchenija [Generations and learning styles]. Moscow: MAPDO, 2011. 121 p. (In Russ.)
  8. Pishchik V.I. Generations: Socio-Psychological Analysis of Mentality. Sotsial’naia psikhologiia i obshchestvo [Social Psychology and Society], 2011. no. 2, pp. 80—88. (In Russ., аbstr. in Engl.)
  9. Pishhik V.I. Preemstvennost’ i izmenenie obshhih chert pokolenij, soprjazhennyh s ih mental’nost’ju [Continuity and change similarities of generations, coupled with their mentality]. Prikladnaja i prakticheskaja social’naja psihologija [Applied and practical social psychology]. Kollektivnaja monografija. In Ryumshina L.I. (ed.) Moscow: KREDO, 2015, pp. 20—30.
  10. Postnikova M.I. Psihologija otnoshenij mezhdu pokolenijami v sovremennoj Rossii [Psychology of intergenerational relations in modern Russia]. Saint-Petersburg: Russian State Pedagogical University, 2011. 44 p.
  11. Ross L., Nisbett R. Chelovek i situacija. Perspektivy social’noj psihologii [The Person and the situation. Prospects of social psychology]. Moscow: Aspekt Press, 2014. 429 p.
  12. Strauss W., Howe, N. Millennials Rising: The next great generation (vintage original). New York, 2009. 432 p.
  13. Vasanthi S. Multi generations in the workforce: Building collaboration Original Research Article IIMB Management Review, Vol. 24, Iss. 1, March 2012, pp. 48—66. doi: 10.1016/j.iimb.2012.01.009
  14. Zemke R., Raines C., Filipczak B. Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. N.Y.: American Management Association, 2013. 312 p.

© 2007–2022 Portal of Russian Psychological Publications. All rights reserved in Russian

Publisher: Moscow State University of Psychology and Education

Catalogue of academic journals in psychology & education MSUPE

Creative Commons License Open Access Repository     Webometrics Ranking of Repositories

RSS Psyjournals at Youtube ??????.???????