Russian Psychological Issues PsyJournals.ru
OPEN ACCESS JOURNALS
JournalsTopicsAuthorsEditor's Choice For AuthorsAbout PsyJournals.ruContact Us
Social Psychology and Society - №1 / 2021 | Перейти к описанию
Scopus
Web of Science СС

  Previous issue (2020. Vol. 11, no. 4)

Included in Scopus

Social Psychology and Society

Publisher: Moscow State University of Psychology and Education

ISSN (printed version): 2221-1527

ISSN (online): 2311-7052

DOI: https://doi.org/10.17759/sps

License: CC BY-NC 4.0

Started in 2010

Published quarterly

Free of fees
Open Access Journal

 

Integrative Socio-Psychological Model for Assessment and Forecasting the Effectiveness of Intercultural Interaction 148

|

Khukhlaev O.E.
PhD in Psychology, Professor, Head of the Chair of Ethnopsychology and Psychological Problems in Multicultural Education, Moscow State University of Psychology & Education, Moscow, Russia
ORCID: https://orcid.org/0000-0002-4620-9534
e-mail: huhlaevoe@mgppu.ru

Abstract
Objective. Generalization of psychological approaches to the analysis of the effectiveness of intercultural interaction and their integration with related concepts, which will allowing to build an explanatory model for achieving the effectiveness of communication in a situation of intercultural communication. Background. In a traditional models of intercultural competence, the link in which a specific communicative situation is analyzed is missing. For the issue related to the effectiveness of intercultural interaction, the most relevant is a model that focuses on the result of communication — the communicative theory of anxiety / uncertainty management by W. Gudikunst. The combination of communicative and competence-based approaches can bring theoretical analysis to a higher level of understanding and predicting intercultural interaction. This approach describes the process of ensuring intercultural communication as managing uncertainty and anxiety. The socio-psychological mechanisms underlying these processes can be described using the theory of Uncertainty-Identity by M. Hogg and the theory of Intergroup threat by W. Stephan and colleagues. In this case, a comprehensive model using communicative and socio-psychological approaches will allow us to analyze the mechanism by which intercultural competence contributes to intercultural efficiency. Methodology. Systematic approach, method of comparative analysis. Main conclusions. An integrative socio-psychological model for assessing and predicting the effectiveness of intercultural interaction allows us to build an adequate fundamental scientific rationale for studying the effectiveness of intercultural interaction in specific communicative situations.

Keywords: intercultural engagement, uncertainty, anxiety, intercultural communication, intercultural competence, identity

Column: Theoretical Research

DOI: https://doi.org/10.17759/sps.2020110403

For Reference

Funding

The reported study was funded by Russian Foundation for Basic Research (RFBR), project number 19-013-00892

References

 

1.        Apal’kov V.G., Sysoev P.V. Komponentnyi sostav mezhkul’turnoi kompetentsii [Component composition of intercultural competence]. Vestnik Tambovskogo universiteta. Seriya: Gumanitarnye nauki = Bulletin of Tambov University. Series: Humanitarian Sciences, 2008, no. 8(64), pp. 89—93. (In Russ.).

2.        Brubeiker, R. Etnichnost’ bez grupp [Ethnicity without groups]. per. s angl. I. Borisovoi. Moscow: Izd. dom Vysshei shkoly ekonomiki, 2012. 408 p. (In Russ.).

3.        Varshaver E.A. Teoriya kontakta: obzor [Contact Theory: an overview]. Monitoring obshchestvennogo mneniya: ekonomicheskie i sotsial’nye peremeny = Monitoring public opinion: economic and social changes, 2015, no. 5, pp. 184—216. (In Russ.).

4.        Kupavskaya A.S. Razvitie etnokul’turnoi kompetentnosti podrostka metodom sotsial’no-psikhologicheskogo treninga. Avtoref. diss. kand. psikhol. nauk [Development of ethno-cultural competence of a teenager by the method of socio-psychological training. Ph. D. (Psychology) Thesis]. Moscow: MGU, 2008. 24 p. (In Russ.).

5.        Soldatova G.U., Shaigerova L.A. Refleksiya mnozhestvennosti vybora v psikhologii mezhkul’turnykh kommunikatsii [Elektronnyi resurs] [Reflection of multiple choice in the psychology of intercultural communications]. Psikhologicheskie issledovaniya = Psychological research, 2015. Vol. 8, no. 40, pp. 10. URL: http:.psystudy.ru (Accessed 20.09.2020). (In Russ.).

6.        Ang S., Van Dyne L., Koh C. Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation, and task performance. Manag. Organ. Rev, 2007. Vol. 3, pp. 335—71.

7.        Avery D.R. Support for diversity in organizations: A theoretical exploration of its origins and offshoots. Organizational Psychology Review, 2011. Vol. 1, pp. 239. DOI: 10.1177/2041386611402115

8.        Bennett M.J. A developmental approach to training for intercultural sensitivity. Int. J. Intercult. Relat, 1986. Vol. 10, pp. 179—96.

9.        Bennett M.J. Towards ethnorelativism: a developmental model of intercultural sensitivity. In Paige R.M. (eds.). Education for the Intercultural Experience. Yarmouth, ME: Intercultural, 1993, pp. 21—71.

10.    Berger C.R. Communicating under uncertainty. In Roloff M.E., Miller G.R. (eds.). Interpersonal processes: New directions in communication research. Newbury Park, CA: SAGE, 1987, pp. 39—62.

11.    Berger C.R., Calabrese R.J. Some explorations in initial interaction and beyond: Toward a developmental theory of interpersonal communication. Human Communication Research, 1975. Vol. 1, pp. 99—112.

12.    Chen X.P., Liu D., Portnoy R.A. Multilevel Investigation of Motivational Cultural Intelligence, Organizational Diversity Climate, and Cultural Sales: Evidence From U.S. Real Estate Firms. Journal of Applied Psychology, 2012. Vol. 97, no. 1, pp. 93—106.

13.    Deardorff D.K. Identification and assessment of intercultural competence as a student outcome of internationalization . J. Stud. Int. Educ, 2006. Vol. 10, pp. 241—66.

14.    Bird A., et al. Defining the content domain of intercultural competence for global leaders. J. Manag. Psychol, 2010. Vol. 25, pp. 810—28.

15.    Matsumoto D., et al. Development and validation of a measure of intercultural adjustment potential in Japanese sojourners: the Intercultural Adjustment Potential Scale (ICAPS). Int. J. Intercult. Relat, 2001. Vol. 25, pp. 483—510.

16.    Earley P.C., Ang S. Cultural Intelligence: Individual Interactions Across Cultures. Stanford, CA: Stanford Univ. Press, 2003. 424 p.

17.    Gudykunst W.B., Nishida T. Anxiety, uncertainty, and perceived effectiveness of communication across relationships and cultures. International Journal of Intercultural Relations, 2001. Vol. 25 (1), pp. 55—71.

18.    Gudykunst W.B. A model of uncertainty reduction in intercultural encounters. Journal of Language and Social Psychology,1985. Vol. 4, pp. 79—98.

19.    Gudykunst W.B. Toward a theory of effective interpersonal and intergroup communication: An anxiety/uncertainty management perspective. In Wiseman R.L., Koester J. (eds.). Intercultural communication competence. Newbury Park, CA: Sage, 1993, pp. 33—71.

20.    Hammer M.R. Additional intercultural validity testing of the intercultural development inventory. Int. J. Intercult. Relat, 2011. Vol. 35, pp. 474—87.

21.    Hogg M.A. Subjective uncertainty reduction through self-categorization: A motivational theory of social identity processes. European Review of Social Psychology, 2000. Vol. 11, pp. 223—255.

22.    Hogg M.A. Uncertainty-identity theory. In Van Lange P.A.M., Kruglanski A.W., Higgins E.T. (Eds.). Handbook of theories of social psychology. Thousand Oaks, CA: SAGE, 2012. Vol. 2, pp. 62— 80.

23.    Bhaskar-Shrinivas P., et al. Input-based and time-based models of international adjustment: meta-analytic evidence and theoretical extensions. Acad. Manag. J., 2005. Vol. 48, pp. 259—81.

24.    Javidan M., Teagarden M.B. Conceptualizing and measuring global mindset. Adv. Glob. Leadersh, 2011. Vol. 6, pp. 13—39.

25.    Kealey D.J. The challenge of international personnel selection. In Landis D.L., Bhagat R.S. (eds.). Handbook of Intercultural Training. Thousand Oaks, CA: Sage, 1996, pp. 81—105.

26.    Kelley C., Meyers J. Intercultural Adaptability Inventory (Manual). Minneapolis, MN: Natl. Comput.Syst, 1995.

27.    Langer E. Mindfulness. Reading, MA: Addison-Wesley, 1989. 256 p.

28.    Leung K., Ang S., Tan M.L. Intercultural Competence. The Annual Review of Organizational Psychology and Organizational Behavior, 2014. Vol. 1, pp. 489—519.

29.    Lloyd S., Härtel C. Intercultural competencies for culturally diverse work teams. J. Manag. Psychol., 2010. Vol. 25, pp. 845—75.

30.    Logan S., Steel Z., Hun C. Investigating the Effect of Anxiety, Uncertainty and Ethnocentrism on Willingness to Interact in an Intercultural Communication. Journal of Cross-Cultural Psychology, 2014. Vol. 46, no.1, pp. 39—52.

31.    Matsumoto D., Hwang H.C. Assessing cross-cultural competence: a review of available tests . J. Cross-Cult.Psychol., 2013. Vol. 44, pp. 849—73.

32.    Tincher M.M., et al. Mindful attention reduces linguistic intergroup bias. Mindfulness, 2016. Vol. 7(2), pp. 349—360. DOI:10.1007/s12671-015-0450-3.

33.    Price-Blackshear M.A., et al. Mindfulness Practices Moderate the Association Between Intergroup Anxiety and Outgroup Attitudes. Mindfulness, 2017. Vol. 8, no. 5, pp. 1172—1183. DOI:10.1007/s12671-017-0689-y

34.    Ng K.Y., Van Dyne L., Ang S. Cultural intelligence: a review, reflections, and recommendations for future research. In Ryan A.M., Leong F.T.L., Oswald F. (eds.). Conducting Multinational Research Projects in Organizational Psychology. Washington, DC: Am. Psychol. Assoc, 2012, pp. 29—58.

35.    Pettigrew T. F., Tropp L. R. A meta-analytic test of intergroup contact theory. Journal of personality and social psychology, 2006. Vol. 90, no. 5, pp. 751—783.

36.    Stephan W.G., Ybarra O., Morrison K.R. Intergroup threat theory. Handbook of Prejudice, Stereotyping, and Discrimination. N.Y.: Taylor & Francis Group, 2009, pp. 43—60.

37.    Stephan W., Stephan C. Reducing intercultural anxiety through intercultural contact. International Journal of Intercultural Relations, 1992. Vol. 16, pp. 89—106.

38.    Stephan W., Stephan C., Gudykunst W.B. Anxiety in intergroup relations: a comparison of anxiety/uncertainty management theory and integrated threat theory. Int. J. Intercultural Rel. 1999. Vol. 23, no. 4, pp. 613—628.

39.    Triandis H.C. Interpersonal behavior. Monterey, CA: Brooks/Cole, 1977. 446 p.

40.    Hogg M.A., et al. Uncertainty, entitativity, and group identification. Journal of Experimental Social Psychology, 2007. Vol. 43, pp. 135—142.

41.    Van der Zee K.I., Van Oudenhoven J.P. The Multicultural Personality Questionnaire: a multidimensional instrument of multicultural effectiveness. Eur. J. Personal., 2000. Vol. 14, pp. 291— 309.

42.    Whaley A.L, Davis K.E. Cultural competence and evidence-based practice in mental health services: a complementary perspective. Am. Psychol., 2007. Vol. 62, pp. 563—74.

 
About PsyJournals.ru

© 2007–2021 Portal of Russian Psychological Publications. All rights reserved

PsyJournals.ru in Russian

Publisher: Moscow State University of Psychology and Education

Catalogue of academic journals in psychology & education MSUPE

Creative Commons License Open Access Repository     Webometrics Ranking of Repositories

RSS Psyjournals at facebook Psyjournals at Twitter Psyjournals at Youtube ??????.???????