Skip to Main Content

Bulletin of Practical Psychology of Education
2026. Vol. 23, no. 2, 31–46
doi:10.17759/bppe.2026230202
ISSN: 2658-3100 (online)

Features of providing psychological assistance to students by university psychological service (based on the Psychological Service of the MPGU)

 
Audio is AI-generated
1

,

PDF (RUS)
Online translation in english
GS
Information
in Google Scholar
Metrics

Abstract

Context and Relevance. This article examines the theoretical and practical aspects of providing emergency and crisis psychological assistance within a higher education institution. It analyzes the relevance of establishing psychological services in universities and provides an overview of domestic and international approaches to crisis counseling. Objective. To present quantitative and qualitative characteristics of student appeals to the university's psychological service, describe the specifics of their requests, and the age and gender composition of the help recipients. Methods and Materials. Qualitative and quantitative analysis of the activities of the Psychological Service of Moscow Pedagogical State University (MPSU) for the calendar years 2020-2025. Particular attention is paid to the effectiveness of short-term therapy methods used by the service's specialists. Results: The article discusses the outcomes of the service's activities, identifying key problem areas for students. Conclusions: The necessity of developing a system of psychological support for students at the higher education level is substantiated.

General Information

Keywords: psychological assistance, crisis psychology, university psychological service, student age, short-term counseling, anxiety, self-esteem, motivation

Journal rubric: Scientific Validity of the Practices of Psychological and Pedagogical Work with Childhood Implemented in the Education System

Article type: scientific article

DOI: https://doi.org/10.17759/bppe.2026230202

Acknowledgements. The authors are grateful for assistance in data collection employees of the Psychological Service of the MPGU E.A. Ampleeva, T.B. Kiseleva, I.A. Lopatina, E.Y. Makarova, V.A. Piskarev, M.N. Shvetsova.

Received 16.03.2026

Revised 09.04.2026

Accepted

Published

For citation: Sakharova, T.N., Tsvetkova, N.A. (2026). Features of providing psychological assistance to students by university psychological service (based on the Psychological Service of the MPGU). Bulletin of Practical Psychology of Education, 23(2), 31–46. (In Russ.). https://doi.org/10.17759/bppe.2026230202

© Sakharova T.N., Tsvetkova N.A., 2026

License: CC BY-NC 4.0

References

  1. Алиева, М.Б. (2014). К проблеме современного студенчества. Психология и педагогика: методика и проблемы, (39), 51––55. URL: https://www.elibrary.ru›item.asp?id=21998425 (дата обращения: 16.02.2026).
    Alieva, M.B. (2014). On the problem of modern students. Psychology and pedagogy: methods and problems, (39), 51––55. (In Russ.). URL: https://www.ru›item.asp?id=21998425 (viewed: 16.02.2026).
  2. Бек, А., Раш, А., Шо, Б., Эмери, Г. (2003). Когнитивная терапия депрессии. Пер. с англ. СПб.: Питер. URL: https://search.rsl.ru›ru/record/01001868001 (дата обращения: 16.02.2026).
    Beck, A., Rush, A., Shaw, B., Emery, G. (2003). Cognitive therapy of depression. from Eng. St. Petersburg: Piter. (In Russ.). URL: https://search.rsl.ru›ru/record/01001868001 (viewed: 16.02.2026).
  3. Василюк, Ф.Е. (1984). Психология переживания: анализ преодоления критических ситуаций. М.: МГУ. URL: https://search.rsl.ru›ru/record/01001199115 (дата обращения: 16.02.2026).
    Vasilyuk, F.E. (1984). Psychology of experience: analysis of overcoming critical situations. : Publishing house of Moscow University. (In Russ.). URL: https://search.rsl.ru›ru/record/01001199115 (viewed: 16.02.2026).
  4. Зеер, Э.Ф. (2003). Психология профессий: учеб. пособие для студентов вузов. — 2-е изд., перераб. и доп. М.: Академический Проект; Екатеринбург: Деловая книга. URL: https://search.rsl.ru›ru/record/01001842839 (дата обращения: 16.02.2026).
    Zeer E.F. (2003). Psychology of Professions: A Textbook for University Students. 2nd ed., revised and enlarged. Moscow: Academic Project; Yekaterinburg: Business Book. (In Russ.). URL: https://rsl.ru›ru/record/01001842839 (viewed: 16.02.2026).
  5. Каплан, Г.И., Сэдок, Б.Дж. (1994). Клиническая психиатрия. В 2 т.: Т. 2. Пер. с англ. М.: Медицина. URL: https://rsl.ru›ru/record/01001689981 (дата обращения: 16.02.2026).
    Kaplan, H.I., Sadock, B.J. (1994). Clinical Psychiatry. In 2 vols.: Vol. 2. Trans. from Eng. Moscow: Meditsina. (In Russ.). URL: https://search.rsl.ru›ru/record/01001689981 (viewed: 16.02.2026).
  6. Кобзева, Н.И. (2011). Социально-психологический портрет современного студента. Современные исследования социальных проблем, (4), 48––57. URL: https://elibrary.ru›item.asp?id=17309371 (дата обращения: 16.02.2026).
    Kobzeva, N.I. (2011). Social and psychological portrait of a modern student. Modern studies of social problems, (4), 48––57. (In Russ.). URL: https://ru›item.asp?id=17309371 (viewed: 16.02.2026).
  7. Крюкова, Т.Л. (2010). Психология совладающего поведения в разные периоды жизни. Кострома: КГУ им. Н.А. Некрасова. URL: https://search.rsl.ru›ru/record/01004948678 (дата обращения: 16.02.2026).
    Kryukova T.L. (2010). Psychology of coping behavior in different periods of life. Kostroma: KSU im. N.A. Nekrasov. (In Russ.). URL: https://rsl.ru›ru/record/01004948678 (viewed: 16.02.2026).
  8. Магомед-Эминов, М.Ш. (1996). Личность и экстремальная жизненная ситуация. Вестник Московского университета, (4), 47––61. URL: https://search.rsl.ru›ru/record/01004083501 (дата обращения: 16.02.2026).
    Magomed-Eminov, M.Sh. (1996). Personality and an Extreme Life Situation. Moscow University Bulletin, (4), 47––61. (In Russ.). URL: https://rsl.ru›ru/record/01004083501 (viewed: 16.02.2026).
  9. Мухина, В.С. (2017). Личность: Мифы и Реальность (Альтернативный взгляд. Системный подход. Инновационные аспекты). 5-е изд., испр. и доп. М.: Национальный книжный центр. URL: https://rsl.ru›ru/record/01009993184 (дата обращения: 18.02.2026).
    Mukhina, V.S. (2017). Personality: Myths and Reality (Alternative view. Systems approach. Innovative aspects). 5th corr. and enl. ed. Moscow: National Book Center. URL: https://search.rsl.ru›ru/record/01009993184 (viewed: 18.02.2026).
  10. Осухова, Н.Г. (2005). Психологическая помощь в трудных и экстремальных ситуациях. М.: Академия. URL: https://search.rsl.ru›ru/record/01005574360 (дата обращения: 18.02.2026).
    Osukhova, N.G. (2005). Psychological assistance in difficult and extreme situations. M.: Academy. (In Russ.). URL: https://rsl.ru›ru/record/01005574360 (viewed: 18.02.2026).
  11. Роджерс, К. (2006). Консультирование и психотерапия. Новейшие подходы в области практической работы. Пер. с англ. М.: Психотерапия. URL: https://search.rsl.ru›ru/record/01002953849 (дата обращения: 18.02.2026).
    Rogers, K. (2006). Counseling and Psychotherapy. Moscow: Psikhoterapiya. (In Russ.). URL: https://rsl.ru›ru/record/01002953849 (viewed: 18.02.2026).
  12. Ромек, В.Г., Конторович, В.А., Крукович, Е.И. (2004). Психологическая помощь в кризисных ситуациях. СПб.: Речь. URL: https://search.rsl.ru›ru/record/01003183305 (дата обращения: 18.02.2026).
    Romek, V.G., Kontorovich, V.A., Krukovich, E.I. (2004). Psychological assistance in crisis situations. St. Petersburg: Rech. (In Russ.). URL: https://rsl.ru›ru/record/01003183305 (viewed: 18.02.2026).
  13. Сахарова, Т.Н., Цветкова, Н.А. (2024). Инновационные подходы к образованию и воспитанию детей поколений Z и α в контексте особенностей их психологических характеристик. Педагогика и психология образования, (1), 205––223. https://doi.org/10.31862/2500-297X-2024-1-205-223
    Sakharova, T.N., Tsvetkova, N.A. (2024). Innovative approaches to education and upbringing of children of generations Z and α in the context of the peculiarities of their psychological characteristics. Pedagogy and Psychology of Education, (1), 205––223. (In Russ.). https://doi.org/10.31862/2500-297X-2024-1-205-223
  14. Сорокоумова, Е.С., Катанова, В.Г. (2015). Особенности личностного развития студентов в высшей школе. Известия Самарского научного центра Российской академии наук, 17(1), 662––665. URL: https://psy-teaching.ru›files/vypuski/02/28-31.pdf (дата обращения: 18.02.2026).
    Sorokoumova, E.S., Katanova, V.G. (2015). Features of personal development of students in higher education. Bulletin of the Samara Scientific Center of the Russian Academy of Sciences, 17(1), 662––665. (In Russ.). URL: https://psy-teaching.ru›files/vypuski/02/28-31.pdf (viewed: 18.02.2026).
  15. Холмогорова, А.Б., Гаранян, Н.Г. (1999). Культура, эмоции и психическое здоровье. Вопросы психологии, (2), 61––74. URL: https://psychlib.ru›mgppu/periodica/vp021999/vphtml (дата обращения: 18.02.2026).
    Kholmogorova, A.B., Garanyan, N.G. (1999). Culture, emotions and mental health. Questions of psychology, (2), 61––74. (In Russ.). URL: https://psychlib.ru›mgppu/periodica/vp021999/vp021999.html (viewed: 18.02.2026).
  16. Цветкова, Н.А. (2018). Применение идей научной школы В. С. Мухиной в психологическом консультировании. Развитие личности, (1), 154––158. URL: https://psy.su/mod_files/additions_1/fle_file_additionspdf (дата обращения: 18.02.2026).
    Tsvetkova, N.A. (2018). Application of the ideas of the scientific school of V.S. Mukhina in psychological counseling. Development of personality, (1), 154––158. (In Russ.). URL: https://psy.su/mod_files/additions_1/fle_file_additions_1_7359.pdf (viewed: 18.02.2026).
  17. Эллис, А., Драйден, У. (2002). Практика рационально-эмоциональной поведенческой терапии. СПб.: Речь. URL: https://search.rsl.ru›ru/record/01000973867 (дата обращения: 18.02.2026).
    Ellis, A., Dryden, W. (2002). The Practice of Rational-Emotive Behavior Therapy.Petersburg: Rech. (In Russ.). URL: https://search.rsl.ru›ru/record/01000973867 (viewed: 18.02.2026).
  18. Эриксон, Э. (1996). Идентичность: юность и кризис. Пер. с англ. М.: Прогресс. URL: https://rsl.ru›ru/record/01001740807 (дата обращения: 18.02.2026).
    Erikson, E. (1996). Identity: Youth and Crisis. Trans. from Eng. Moscow: Progress. (In Russ.). URL: https://search.rsl.ru›ru/record/01001740807 (viewed: 18.02.2026).

Information About the Authors

Tatiana N. Sakharova, Candidate of Science (Psychology), Professor, Department of Psychology of Personality Development named after Academician of the Russian Academy of Education V.S. Mukhina, Institute of Pedagogy and Psychology, Director of the Institute of Pedagogy and Psychology, Moscow Pedagogical State University, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0002-1380-4812, e-mail: tn.sakharova@mpgu.su

Natalia A. Tsvetkova, Candidate of Science (Psychology), Associate Professor, Department of Psychology of Personality Development named after Academician of the Russian Academy of Education V.S. Mukhina, Head of the Psychological Service, Moscow State Pedagogical University, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0003-2750-835X, e-mail: n.a.tsvetkova@mpgu.su

Contribution of the authors

Tatyana N. Sakharova — ideas; annotation, writing and design of the manuscript; planning of the research; control over the research.

Natalia A. Tsvetkova — planning of the research; data collection and analysis; writing and design of the manuscript.

All authors participated in the discussion of the results and approved the final text of the manuscript.

Conflict of interest

The authors declare no conflict of interest.

Ethics statement

Written informed consent for participation in this study was obtained from the participants.

Metrics

 Web Views

Whole time: 11
Previous month: 0
Current month: 11

 PDF Downloads

Whole time: 1
Previous month: 0
Current month: 1

 Total

Whole time: 12
Previous month: 0
Current month: 12