Experimental Psychology (Russia)
2014. Vol. 7, no. 2, 113–127
ISSN: 2072-7593 / 2311-7036 (online)
The role of workloads stability in forming the functional state of call centers employees
Abstract
General Information
Keywords: human functional state, job stress, workload, job monotony, boredom, call-center
Journal rubric: Psychology of Labor and Engineering Psychology
Article type: scientific article
For citation: Barabanschikova V.V., Epanchintseva A.V. The role of workloads stability in forming the functional state of call centers employees. Eksperimental'naâ psihologiâ = Experimental Psychology (Russia), 2014. Vol. 7, no. 2, pp. 113–127. (In Russ., аbstr. in Engl.)
References
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