Questionnaire «Trust of the Specialist to Equipment (TSE)»

263

Abstract

Results of development and approbation of the questionnaire for assessment of expressiveness of trust of the specialist to the equipment are presented in the article. As a result of approbation reliability and constructive validity of the questionnaire is confirmed, standardization of empirical data is carried out. The data confirming different degree of trust to the equipment of specialists of various fields of activity are obtained (transport, energy, emergency activities). It is emphasized that the developed questionnaire is the universal tool for assessment of expressiveness of trust to the equipment of specialists of various professional spheres. It’s use is possible in a wide range of the researches connected with search of increase in efficiency of interaction with technical systems, increase in professional success and efficiency of activity, psychological wellbeing of the professional and others.

General Information

Keywords: trust of the specialist to equipment, psychodiagnostic tools, reliability, validity, psychological well-being of the professional

Journal rubric: Psychology of Labor and Engineering Psychology

Article type: scientific article

DOI: https://doi.org/10.17759/exppsy.2020130316

Funding. The reported study was funded by Russian Foundation for Basic Research (RFBR), project number 18-013-01021а.

Acknowledgements. The author are grateful for the methodological assistance in the study of the scientific leader of the RFBR project number 18-013-01021a, Professor A.A. Oboznov.

For citation: Akimova A.Y. Questionnaire «Trust of the Specialist to Equipment (TSE)». Eksperimental'naâ psihologiâ = Experimental Psychology (Russia), 2020. Vol. 13, no. 3, pp. 209–222. DOI: 10.17759/exppsy.2020130316. (In Russ., аbstr. in Engl.)

References

  1. Akimova A.Yu. Metodika otsenki doveriya mashinista lokomotiva k tekhnike [Method for asessment of trust of locomotive driver in equipment]. Psikhologicheskii zhurnal [Psychological journal]. 2013a. Vol. 34. no 1. pp. 109—120. (In Russ.).
  2. Akimova A.Yu. Effektivnost’ professional’noi deyatel’nosti rabotnikov s raznimi tipami doveriya tehnike [Effectiveness of professional activity of employees with different types of trust to technique (on the example of the machinists of locomotive brigades)]. Diss. … kand. psikhol. nauk. Moscow, 2013b. 190 p. (In Russ.).
  3. Akimova A.Yu., Oboznov A.A. Izuchenie doveriya i nedoveriya cheloveka tekhnike [The study of trust and distrust of man to equipment]. Monografiya. In A.Yu. Akimova, A.A. Oboznov (eds.). Stavropol’: Logos, 2017. 56 p. (In Russ.).
  4. Akimova A.Yu., Oboznov A.A., Akimova A.I., Razina V.V. Gendernye osobennosti predstavlenii voditelei o doverii i nedoverii k avtomobilyu [Gender features of ideas of drivers of trust and mistrust to the car]. Eksperimental’naya psikhologiya [Experimental Psychology]. 2016. Vol. 9. no 2. pp. 95—106. doi:10.17759/ exppsy.2016090208. (In Russ.).
  5. Bodrov V.A., Dikaya L.G., Zhuravlev A.L. Osnovnye napravleniya i rezul’taty inzhenerno-psikhologicheskikh issledovanii v Institute psikhologii RAN [Main directions and results of engineering and psychological research in the Institute of psychology of RAS]. Aktual’nye problemy psikhologii truda, inzhenernoi psikhologii i ergonomiki. Vypusk 2. [Actual problems of labor psychology, engineering psychology and ergonomics. Issue 2]. In V.A. Bodrov, A.L. Zhuravlev (eds.). Moscow: Izd-vo «Institut psikhologii RAN». 2011. pp. 15—34. (In Russ.).
  6. Bodrov V.A., Orlov V.Ya. Psikhologiya i nadezhnost’: chelovek v sistemakh upravleniya tekhnikoi [Psychology and reliability: man in control systems technology]. Moscow: Izd-vo «Institut psikhologii RAN». 1998. 288 p. (In Russ.).
  7. Klain P. Spravochnoe rukovodstvo po konstruirovaniyu testov: vvedenie v psikhometricheskoe proektirovanie [Reference guide to test design: an introduction to psychometric design]. In L.F. Burlachuk (ed.). Kiev: Pan Ltd. 1994. 288 p. (In Russ.).
  8. Kupreichenko A.B. Doverie i nedoverie tekhnike i sotsiotekhnicheskim sistemam: obosnovanie metodicheskogo podkhoda [Trust and Distrust to the Technique and Socio-Technical Systems: Statement of the Problem and the Study approach justification]. Aktual’nye problemy psikhologii truda, inzhenernoi psikhologii i ergonomiki. Vypusk 4. [Actual problems of labor psychology, engineering psychology and ergonomics. Issue 4]. In V.A. Bodrov, A.L. Zhuravlev (eds.). Moscow: Izd-vo «Institut psikhologii RAN». 2012. pp. 331—350. (In Russ.).
  9. Nasledov A.D. Matematicheskie metody psikhologicheskogo issledovaniya. Analiz i interpretatsiya dannykh [Mathematical methods of psychological research. Data analysis and interpretation]. Uchebnoe posobie. 3-e izd., stereotip. Saint-Petersburg: Rech’. 2008. 392 p. (In Russ.).
  10. Noskova O.G. Psikhologiya truda, inzhenernaya psikhologiya i ergonomika: istoriko-psikhologicheskii analiz [Psychology of work, engineering psychology and ergonomics: historical and psychological analysis]. Vestnik Moskovskogo Universiteta. Seriya 14: Psikhologiya [Bulletin of Moscow University. Episode 14: Psychology]. 2010. no 2. pp. 32—42. (In Russ.).
  11. Oboznov A.A., Akimova A.Yu. Kontseptual’nye osnovaniya i metodicheskii podkhod k izucheniyu doveriya rabotnikov tekhnike (na primere mashinistov lokomotivnykh brigad) [Conceptual basis and methodological approach to the study of the trust of workers in technology (by the example of locomotive crews)]. Metody psikhologicheskogo obespecheniya professional’noi deyatel’nosti i tekhnologii razvitiya mental’nykh resursov cheloveka [Methods of psychological support of professional activity and technology of human mental resources development]. In Dikaya L.G., Zhuravlev A.L., Kholodnaya M.A. (eds.). Moscow: Izd-vo «Institut psikhologii RAN». Seriya: «Fundamental’naya nauka — praktike». 2014. pp. 62—75. (In Russ.).
  12. Oboznov A.A., Nazin V.A., Gutsykova S.V., Mironova A.S. Intellektual’naya sistema dlya formirovaniya u operatorov kontseptual’noi modeli tekhnologicheskogo ob”ekta [Intelligent system for the formation of conceptual model of technological object by its operators]. Eksperimental’naya psikhologiya [Experimental Psychology]. 2013. Vol. 6. no 4. pp. 52—58. (In Russ.).
  13. Tolstova Yu.N. Odnomernoe shkalirovanie: testovaya traditsiya v sotsiologii (postroenie indeksov, shkala Laikerta, latentno-strukturnyi analiz) [One-dimensional scaling: test tradition in sociology (index construction, Likert scale, latent-structural analysis)]. Sotsiologiya: metodologiya, metody, matematicheskie modeli [Sociology: methodology, methods, mathematical models]. Moscow: Izd-vo: «Institut sotsiologii RAN». 1997. No 8. pp. 54—65. (In Russ.).
  14. Shatunova E.A. Doverie rabotnikov k tekhnike kak faktor ikh otnosheniya k trudu [Employees ‘ trust in technology as a factor of their attitude to work]. Diss. … kand. psikhol. nauk. Tver’. 2016. 241p. (In Russ.).
  15. EATMP Human Resources Team. Guidelines for Trust in Future ATM Systems: a literature review. HRS/HSP-005-GUI-01. Edition 1.0. Released Issue. Brussels: EUROCONTROL. 2003
  16. Jian J.Y. Bisantz A.M., Drury C.G. Foundations for an empirically determined scale of trust in automated systems. International Journal of Cognitive Ergonomics. 2000. Vol. 4. no 1. pp. 53—71.
  17. Lee J. Review of a pivotal human factors article: “Humans and automation: Use, misuse, disuse, abuse.” // Human Factors. 2008. Vol.50. no 3. Р. 404—410.
  18. Lee J., See K. Trust in technology: Designing for appropriate reliance // Human Factors. 2004. Vol. 46. no 1. pp. 50—58.
  19. Lewandowsky S., Mundy M., Tan G.P.A. The dynamics of trust: Comparing humans to automation // Journ. of Experimental Psychology: Applied. 2000. Vol. 6. pp.104—123.
  20. Madsen M., Gregor S. Measuring human-computer trust. In: Proceedings of Eleventh Australasian Conference on Information Systems, Brisbane. 2000. Vol. 53. pp. 6—8.
  21. Muir B. M., Moray N. Trust in automation: Part II. Experimental studies of trust and human intervention in a process control simulation. Ergonomics. 1996. Vol. 39. pp. 429—460.

Information About the Authors

Anna Y. Akimova, PhD in Psychology, Associate Professor, Department of Organizational Psychology, National Research University Higher School of Economics, Associate Professor of the Department of General and Social Psychology, Lobachevsky University, Nizhniy Novgorod, Russia, ORCID: https://orcid.org/0000-0002-5750-8409, e-mail: anna@rambler.ru

Metrics

Views

Total: 531
Previous month: 17
Current month: 10

Downloads

Total: 263
Previous month: 5
Current month: 5