Skip to Main Content

Experimental Psychology (Russia)
2022. Vol. 15, no. 1, 88–102
https://doi.org/10.17759/exppsy.2022150106
ISSN: 2072-7593 / 2311-7036 (online)

Intercultural Competence and Effectiveness of Intercultural Communication

 
Audio is AI-generated
910

, , , , , ,

PDF (RUS)
Online translation in english
GS
Information
in Google Scholar
Metrics

Abstract

The article aims to present the results of the study of intercultural competence as a predictor of effective intercultural interaction. The mechanism by which this effect is achieved is currently poorly understood. The study involved students from Russian universities (N=748) aged 18 to 25 years (M=20.09, SD= 1.73). 85% of the sample were women. The following methods were used: “Integrative questionnaire of intercultural competence”, the Scale of intergroup anxiety U.The scales of Attributive confidence and perceived predictability and Self-assessment of the effectiveness of cross-cultural communication was from the studies of W. Gudykanst, Scale of evaluation of the desire to interact with a partner of other cultures. All scales were modified for the study and showed good reliability. The theoretical model was tested using path analysis. The effects of all components of the integrative model of intercultural competence on the desire to interact with a partner in intercultural communication and self-assessment of its effectiveness were found, except for the “lack of ethnocentrism”sub-scale. It is also shown that the effects of cross-cultural interest and cross-cultural stability on the perceived effectiveness of communication with a foreign cultural partner and the desire to interact with them are mediated by intergroup anxiety and perceived predictability of cross-cultural communication.

General Information

Keywords: intercultural competence, ethnocentrism, intercultural communication, communication efficiency, intergroup anxiety, uncertainty

Journal rubric: Social Psychology

OpenAlex citations: 10

OpenAlex trends: International Student and Expatriate Challenges, Cultural Differences and Values, Language, Communication, and Linguistic Studies

Information about the work in OpenAlex

Number of citations: 10

Topics

International Student and Expatriate Challenges

This cluster of papers focuses on intercultural management within multinational organizations, exploring topics such as intercultural competence, cultural intelligence, expatriate adjustment, cross-cultural training, and the impact of international experience on individuals and organizations. It also delves into the challenges and benefits associated with international students and study abroad programs in fostering cultural sensitivity and understanding. The research emphasizes the importance of effectively navigating language diversity and developing global leadership capabilities.

Number of works: 72915  |  Total number of citations: 740593

Topic detailsв OpenAlex

Cultural Differences and Values

This cluster of papers encompasses a wide range of research on cultural psychology, values, and cross-cultural variability. It explores topics such as individualism-collectivism, social axioms, emotional experiences, neural substrates of culture, and the influence of globalization on psychological phenomena. The research delves into the complexities of cultural differences and their impact on various aspects of human behavior and cognition.

Number of works: 63722  |  Total number of citations: 1682812

Topic detailsв OpenAlex

Language, Communication, and Linguistic Studies

This cluster of papers explores the complexities of intercultural communication in various contexts, including education and business. It delves into topics such as language, cultural competence, media discourse, professional identity, and the challenges and strategies of cross-cultural communication. The influence of globalization on communication and the development of linguistic and cultural skills are also central themes.

Number of works: 47093  |  Total number of citations: 70052

Topic detailsв OpenAlex

Work details in OpenAlex

Article type: scientific article

DOI: https://doi.org/10.17759/exppsy.2022150106

Funding. The reported study was funded by Russian Foundation for Basic Research (RFBR), project number 20-01-00001.

Received 11.05.2022

Accepted

Published

For citation: Khukhlaev, O.E., Gritsenko, V.V., Dagbaeva, S.B., Konstantinov, V.V., Kornienko, T.V., Kulesh, E.V., Tudupova, T.T. (2022). Intercultural Competence and Effectiveness of Intercultural Communication. Experimental Psychology (Russia), 15(1), 88–102. (In Russ.). https://doi.org/10.17759/exppsy.2022150106

© Khukhlaev O.E., Gritsenko V.V., Dagbaeva S.B., Konstantinov V.V., Kornienko T.V., Kulesh E.V., Tudupova T.T., 2022

License: CC BY-NC 4.0

References

  1. Khukhlaev O.E. Integrativnaya sotsial’no-psikhologicheskaya model’ otsenki i prognozirovaniya effektivnosti mezhkul’turnogo vzaimodeistviya [An integrative socio-psychological model for assessing and predicting the effectiveness of intercultural interaction]. Sotsial’naya psikhologiya i obshchestvo [Social psychology and society], 2020. Vol. 4, no. 11, pp. 26—41. DOI: 10.17759/sps.2020110403 (In Russ., abstr. in Engl.).
  2. Khukhlaev O.E., Gritsenko V.V., Makarchuk A.V., Pavlova, Tkachenko N.V., Usubyan Sh.A., Shorokhova V.A. Razrabotka i adaptatsiya metodiki «Integrativnyi oprosnik mezhkul’turnoi kompetentnosti» [Development and adaptation of the methodology “Integrative questionnaire of intercultural competence”]. Psikhologiya. Zhurnal Vysshei shkoly ekonomiki [Psychology. Journal of the Higher School of Economics], 2021. Vol. 18, no. 1. (In Russ., abstr. in Engl.). (In the press).
  3. Abe H., Wiseman R.L. A cross-cultural confirmation of the dimensions of intercultural effectiveness. International Journal of Intercultural Relations, 1983. Vol. 1, no. 7, pp. 53—67. DOI: 10.1016/0147- 1767(83)90005-6
  4. Ang S., Van Dyne L., Koh C., Ng K.Y., Templer K.J., Tay C., Chandrasekar N.A. Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance. Management and Organization Review, 2007. Vol. 3, no. 3, pp. 335—371. DOI: 10.1111/j.1740- 8784.2007.00082.x
  5. Byrne B.M. Structural Equation Modeling With AMOS. In B.M. Byrne (eds). Ney York: Routledge, 2016. 460 p. DOI: 10.4324/9781315757421
  6. Capell J., Dean E., Veenstra G. The Relationship Between Cultural Competence and Ethnocentrism of Health Care Professionals. Journal of Transcultural Nursing, 2008. Vol. 2, no. 19, pp. 121—125. DOI: 10.1177/1043659607312970
  7. Chaturvedi M., Chander R. Development of emotional stability scale. Industrial Psychiatry Journal, 2010. Vol. 1, no. 19, pp. 37—40. DOI: 10.4103/0972-6748.77634.
  8. Gudykunst W.B. A model of uncertainty reduction in intercultural encounters. Journal of Language and Social Psychology, 1985. Vol. 2, no. 4, pp. 79—98. DOI: 10.1177/0261927X8500400201
  9. Gudykunst W.B. Applying anxiety\uncertainty management (AUM) Theory to intercultural adjustment training. International Journal of Intercultural Relations, 1998. Vol. 2, no. 22, pp. 227—250. DOI: 10.1016/S0147-1767(98)00005-4
  10. Gudykunst W.B., Nishida T. Anxiety, uncertainty, and perceived effectiveness of communication across relationships and cultures. International Journal of Intercultural Relations, 2001. Vol. 1, no. 25, pp. 55—71. DOI:10.1016/S0147-1767(00)00042-0
  11. Gudykunst W.B., Shapiro R.B. Communication in everyday interpersonal and intergroup encounters. International Journal of Intercultural Relations, 1996. Vol. 1, no. 20, pp. 19—45. DOI: 10.1016 / 0147-1767 (96) 00037-5
  12. Cui G., Awa N.E. Measuring intercultural effectiveness: An integrative approach. International Journal of Intercultural Relations, 1992. Vol. 16, no. 3, pp. 311—326. DOI: 10.1016/0147-1767(92)90043-t
  13. Hu L.-T., Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modeling, 1999. Vol. 6, no. 1, pp. 1—55. DOI: 10.1080/10705519909540118
  14. Hubbert K.N., Gudykunst W.B., Guerrero S.L. Intergroup communication over time. International Journal of Intercultural Relations, 1999. Vol. 1, no. 23, pp. 13—46. DOI: 10.1016/S0147-1767(98)00024-8
  15. Kabir R.S., Sponseller A.C. Interacting With Competence: A Validation Study of the Self-Efficacy in Intercultural Communication Scale-Short Form. Frontiers in Psychology, 2020. Vol. 11, pp. 1—15. DOI: 10.3389/fpsyg.2020.02086
  16. Khukhlaev O.E., Gritsenko V.V., Pavlova O.S., Tkachenko N.V., Usubian S.A., Shorokhova V.A. Comprehensive Model of Intercultural Competence: Theoretical Substantiation. RUDN Journal of Psychology and Pedagogics, 2020. Vol. 1, no. 17, pp. 13—28. DOI: 10.22363/2313-1683-2020-17-1-13-28
  17. Leung K., Ang S., Tan M.L. Intercultural Competence. Annual Review of Organizational Psychology and Organizational Behavior, 2014. Vol. 1, pp. 489—519. DOI: 10.1146/annurev-orgpsych-031413-091229
  18. Logan S., Steel Z., Hunt C. Investigating the Effect of Anxiety, Uncertainty and Ethnocentrism on Willingness to Interact in an Intercultural Communication. Journal of Cross-Cultural Psychology, 2015. Vol. 1, no. 46, pp. 39—52. DOI: 10.1177/0022022114555762
  19. Logan S., Steel Z., Hunt C. Intercultural willingness to communicate within health services: Investigating anxiety, uncertainty, ethnocentrism and help seeking behaviour. International Journal of Intercultural Relations, 2016. Vol. 54, pp. 77—86. DOI: 10.1177/0022022114555762
  20. Peterson J.C., Milstein T., Chen Y.W., Nakazawa M. Self-Efficacy in Intercultural Communication: The Development and Validation of a Sojourners’ Scale. Journal of International and Intercultural Communication, 2011. Vol. 4, no. 4, pp. 290—309. DOI:10.1080/17513057.2011.602476
  21. Simkhovych D. The relationship between intercultural effectiveness and perceived project team performance in the context of international development. International Journal of Intercultural Relations, 2009. Vol. 5, no. 33, pp. 383—390. DOI: 10.1016/j.ijintrel.2009.06.005
  22. Spitzberg B., Cupach W. Interpersonal skills. In M. Knapp, J. Daly (eds.). Thousand Oaks, CA: SAGE Publications Ltd, 2011, pp. 481—524.
  23. Stephan W.G., Stephan C.W. Intergroup Anxiety. Journal of Social Issues, 1985. Vol. 3, no. 41, pp. 157— 175. DOI: 10.1111/j.1540-4560.1985.tb01134.x
  24. Stephan W.G., Stephan C.W., Gudykunst W.B. Anxiety in intergroup relations: A comparison of anxiety/uncertainty management theory and integrated threat theory. International Journal of Intercultural Relations, 1999. Vol. 4, no. 23, pp. 613—628. DOI: 10.1016 / S0147-1767 (99) 00012-7
  25. Ting-Toomey S., Dorjee T. Intercultural and intergroup communication competence: Toward an integrative perspective. Communication Competence. Publisher: De Gruyter Mouton. In Annegret F. Hannawa & Brian H. Spitzberg (eds), 2015, pp. 503—538.
  26. Whaley A.L., Davis K.E. Cultural Competence and Evidence-Based Practice in Mental Health Services: A Complementary Perspective. American Psychologist, 2007. Vol. 6, no. 62, pp. 563—574. DOI: 10.1037/0003- 066X.62.6.563
  27. Zhang X., Zhou M. Interventions to promote learners’ intercultural competence: A meta-analysis. International Journal of Intercultural Relations, 2019. Vol. 71, pp. 31—47. DOI:10.1016 / j.ijintrel.2019.04.00
  28. Zimmermann J., Greischel H., Jonkmann K. The development of multicultural effectiveness in international student mobility. Higher Education, 2020. DOI: 10.1007/s10734-020-00509-2

Information About the Authors

Oleg E. Khukhlaev, Candidate of Science (Psychology), Assistant Professor, Jewish Museum and Tolerance Center, Acre, Israel, ORCID: https://orcid.org/0000-0002-4620-9534, e-mail: huhlaevoe@mgppu.ru

Valentina V. Gritsenko, Doctor of Psychology, Professor of the Department of Cross-Cultural Psychology & Psychological Problems of Multicultural Education, Moscow State University of Psychology and Education, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0002-7543-5709, e-mail: gricenkovv@mgppu.ru

Soelma B. Dagbaeva, Doctor of Psychology, Head of the Department of Theoretical and Applied Psychology, Transbaikal State University, Chita, Russian Federation, ORCID: https://orcid.org/0000-0003-1696-2370, e-mail: soela@bk.ru

Vsevolod V. Konstantinov, Doctor of Psychology, associate professor, head of chair "General Psychology", Penza State University, Penza, Russian Federation, ORCID: https://orcid.org/0000-0002-1443-3195, e-mail: konstantinov_vse@mail.ru

Tatiana V. Kornienko, Candidate of Science (History), Associate Professor of the Department of International History, Voronezh State Pedagogical University, Voronezh, Russian Federation, ORCID: https://orcid.org/0000-0003-1952-5504, e-mail: zigzinatvk@gmail.com

Elena V. Kulesh, Candidate of Science (Psychology), Associate Professor, Department of Psychology, Pacific National University, Khabarovsk, Russian Federation, ORCID: https://orcid.org/0000-0001-9010-6025, e-mail: resurssentr@mail.ru

Tuyana T. Tudupova, Candidate of Science (Psychology), associate professor, head of the Chair of Developmental and Educational Psychology, Buryat State Univerisity, Ulan-Ude, Russian Federation, ORCID: https://orcid.org/0000-0001-8844-6661, e-mail: tuyanatu@mail.ru

Metrics

 Web Views

Whole time: 3689
Previous month: 30
Current month: 32

 PDF Downloads

Whole time: 910
Previous month: 11
Current month: 10

 Total

Whole time: 4599
Previous month: 41
Current month: 42