Psychological help in crisis: The limits of professional competence of education system professionals



We present the results of research and practice of professionals providing psychological support to the subjects of education environment in crisis situations, as well as the author experience in providing emergency counseling. We emphasize that the effectiveness of psychological support is determined by interaction between experts of the same and others departments. We describe the limits of competence of educational institutions specialists. A special role in the provision of psychological support is given to the teacher as an expert closest to a child, providing link between students, their parents and psychologists. We propose the necessity for teachers’ capacity using and early providing them with information and psychological support. We describe a system of crisis psychological aid in educational institutions and define the boundaries of professional competence based on the observed reactions to traumatic events, their intensity and totality.

General Information

Keywords: crisis, psychological trauma, emergency psychological aid, crisis psychological aid, educational environment, boundaries of competence.

Journal rubric: Psychological Safety

Article type: scientific article

For citation: Miller L.V. Psychological help in crisis: The limits of professional competence of education system professionals [Elektronnyi resurs]. Psikhologicheskaya nauka i obrazovanie [Psychological Science and Education], 2013. Vol. 5, no. 1 (In Russ., аbstr. in Engl.)


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Information About the Authors

Ludmila V. Miller, PhD in Psychology, leading researcher Center of Urgent Psychological Aid, associate Professor of the Department of scientific bases of extreme psychology of the faculty of extreme psychology, Moscow State University of Psychology and Education, senior researcher of the Department of suicide, Moscow research Institute of psychiatry of the Ministry of health of the Russian Federation, Moscow, Russia, e-mail:



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