The evolution of online-risks: the results of helpline "KIDS ONLINE" five years work

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Abstract

The article presents the results of quantitative and qualitative analysis of children's and parents' requests to Helpline "Kids Online". The main reasons for the helpline requests are different problems with the Internet and digital devices usage. 7236 calls and 3117 online-messages have been preceded. The dynamic of requests on main types of online-risks (communication, content, technology usage, con¬sumption, the Internet overuse) for the last five years has been presented. According to the results of this analysis the conclusions about online-risks' frequency of encounters, importance, awareness, vulnerability factors and evolution have been made.

General Information

Keywords: the Internet, information and communications technology (ICT), online-risks, informational safety, cyberbullying, sexting, internet-addiction, distance counseling

Journal rubric: Empirical Researches

Article type: scientific article

DOI: https://doi.org/10.17759/cpp.2015230304

For citation: Soldatova G.U., Shlyapnikov V.N., Zhurina M.A. The evolution of online-risks: the results of helpline "KIDS ONLINE" five years work. Konsul'tativnaya psikhologiya i psikhoterapiya = Counseling Psychology and Psychotherapy, 2015. Vol. 23, no. 3, pp. 50–66. DOI: 10.17759/cpp.2015230304. (In Russ., аbstr. in Engl.)

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Information About the Authors

Galina U. Soldatova, Doctor of Psychology, Professor, Professor, Department of Personality Psychology, Faculty of Psychology, Lomonosov Moscow State University, Head of the Department of Social Psychology, Moscow Institute of Psychoanalysis, Moscow, Russia, ORCID: https://orcid.org/0000-0002-6690-7882, e-mail: soldatova.galina@gmail.com

Vladimir N. Shlyapnikov, PhD in Psychology, Head of the Department of Personality and Individual Differences, Moscow Institute of Psychoanalysis, Moscow, Russia, ORCID: https://orcid.org/0000-0003-4301-4229, e-mail: shlyapnikov.vladimir@gmail.com

Maria A. Zhurina, Junior Researcher, Center for Risk Monitoring and Socio-Psychological Assistance, STATE ITOMO Asou, Coordinator of the Project "Help Line" Children Online "" Internet development Fund, Moscow, Russia, e-mail: zhurina@fid.su

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