Attributes of Organizational Culture as Predictors of Employee Burnout: A Brief Review

31

Abstract

The article provides an overview of concepts related to employee burnout, organizational corporate culture, and research dedicated to studying aspects of corporate culture as predictors of employee burnout. Professional burnout, a significant issue in today's work environment, influences both the physical and mental health of employees, as well as the overall quality of their work performance. Over the past three decades, numerous studies have aimed to identify key predictors of burnout. These studies focus on aspects such as the work environment, interpersonal relationships within the team, the degree of alignment between corporate culture aspects and employees' personal values and expectations. The review of researches in this article has shown that when corporate culture does not coincide with employees’ perceptions, it not only leads to reduced satisfaction levels but also contributes to the development of burnout among employees. Research underscores that aspects of corporate culture, such as the degree of social support, participation in decision-making, motivation, rewards, and the quality of relationships within the organization, can significantly impact professional stress and the emotional state of employees. Identifying attributes of corporate culture that affect employees’ emotional state plays a crucial role in creating a healthy work atmosphere.

General Information

Keywords: emotional burnout, burnout syndrome, organizational culture, predictors of burnout, attributes of organizational culture

Journal rubric: General Psychology

Article type: review article

DOI: https://doi.org/10.17759/jmfp.2024130308

Funding. The publication was prepared within the framework of the Academic Fund Program at HSE University (grant no. 22-00-014 “Psychological Factors of Employee Adaptation to Digital Transformation of Intraorganizational Communication”).

Received: 21.12.2023

Accepted:

For citation: Zhdanova P.R. Attributes of Organizational Culture as Predictors of Employee Burnout: A Brief Review [Elektronnyi resurs]. Sovremennaia zarubezhnaia psikhologiia = Journal of Modern Foreign Psychology, 2024. Vol. 13, no. 3, pp. 83–92. DOI: 10.17759/jmfp.2024130308. (In Russ., аbstr. in Engl.)

References

  1. Akhmetgalieva E.I. Emotsional'noe vygoranie sotrudnikov sovremennoi organizatsii: diagnostika i profilaktika [Emotional burnout of employees in a modern organization: diagnostics and prevention]. Sovremennaya nauka: aktual'nye problemy teorii i praktiki. Seriya: Poznanie = Modern science: current problems of theory and practice. Series: Cognition, 2020, no. 7, pp. 34—37. DOI:10.37882/2500-3682.2020.07.02 (In Russ.).
  2. Boiko V.V. Sindrom «emotsional'nogo vygoraniya» v professional'nom obshchenii [“Emotional burnout” syndrome in professional communication]. Saint Petersburg: Sudarynya, 1999. 229 с. (In Russ.).
  3. Vodop'yanova N.V., Starchenkova E.S. Sindrom vygoraniya: diagnostika i profilaktika [Burnout syndrome: diagnosis and prevention]. Saint Petersburg: Piter, 2008. 336 с. (In Russ.).
  4. Kabalina V.I., Djokic A., Cheglakova L.M. Organizatsionnyi klimat i vygoranie sotrudnikov promyshlennoi kompanii [Organizational climate and employee burnout in an industrial company]. Rossiiskii zhurnal menedzhmenta [Russian Journal of Management], 2023. Vol. 21, no. 2, pp. 228—254. DOI:10.21638/spbu18.2023.2045 (In Russ.).
  5. Magomedov A.A., Alieva P.R. Korporativnaya kul'tura [Corporate Culture]. Moskovskii ekonomicheskii zhurnal = Moscow economic journal, 2022. Vol. 7, no. 8, pp. 427—436. DOI:10.55186/2413046X_2022_7_8_477 (In Russ.).
  6. Makeev V.A. Korporativnaya kul'tura kak faktor effektivnoi deyatel'nosti organizatsii [Corporate culture as a factor in the effective performance of an organization]. M.: Lenand, 2022. 248 с. (In Russ.).
  7. Mikhailov A.A., Fedulov V.I. Sovershenstvovanie korporativnoi kul'tury kak sposob protivodeistviya emotsional'nomu vygoraniyu sotrudnikov [Improvement of corporate culture as a way to counteract emotional burnout of employees]. Upravlencheskii uchet [Management accounting], 2022, no. 2, pp. 292—298. DOI:10.25806/uu2-22022292-298 (In Russ.).
  8. Stelmashenko O.V., Bondarenko S.Yu. Organizatsionnaya kul'tura kak faktor professional'nogo vygoraniya personala [Organizational culture as a factor of professional staff burnout]. In Petrova I.V., Polutova M.A. (eds.), Teoriya i praktika upravleniya chelovecheskimi resursami [Theory and practice of human resource management (Chita, 27.05.2022)]: Chita, 27 maya 2022 g.: Sbornik statei konferentsii. Chita: Zabaikal'skii gosudarstvennyi universitet, 2022, pp. 164—169. (In Russ.).
  9. Shein E. Organizatsionnaya kul'tura i liderstvo [Organizational culture and leadership]. SPb.: Piter, 2010. 330 с. (In Russ.).
  10. Adiguzel Z., Kucukoglu I. Examining of the effects of employees on work stress, role conflict and job insecurity on organizational culture [Electronic resource]. International Journal of Economics and Management, 2019. Vol. 1, no. 4, pp. 37—48. URL: https://www.researchgate.net/profile/Zafer-Adiguzel/publication/337137196_Examining_of_The_Effects_of_Employees_on_Work_Stress_Role_Conflict_and_Job_Insecurity_on_Organizational_Culture/ (Accessed 26.07.2024).
  11. Bakker A.B., de Vries J.D. Job Demands—Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety, Stress, & Coping, 2021. Vol. 34, no. 1, pp. 1—21. DOI:10.1080/10615806.2020.1797695
  12. Bakker A.B., Demerouti E., Sanz-Vergel A. Job demands—resources theory: Ten years later. Annual Review of Organizational Psychology and Organizational Behavior, 2023. Vol. 10, no. 1, pp. 25—53. DOI:10.1146/annurev-orgpsych-120920-053933
  13. Belias D., Koustelios А. Organizational Culture and Job Satisfaction: A Review [Electronic resource]. International Review of Management and Marketing, 2014. Vol. 4, no. 2, pp. 132—149. URL: https://www.econjournals.com/index.php/irmm/article/view/746 (Accessed 26.07.2024).
  14. Brown А.R., Walters J.E., Jones А.Е. Pathways to Retention: Job Satisfaction, Burnout, & Organizational Commitment among Social Workers. Journal of Evidence-Based Social Work, 2019. Vol. 16, no. 6, pp. 577—594. DOI:10.1080/26408066.2019.1658006
  15. Dierendonck D., Schaufeli W.B., Sixma H.J. Burnout among general practitioners: a perspective from equity theory. Journal of Social and Clinical Psychology, 1994. Vol. 13, no. 1, pp. 86—100. DOI:10.1521/jscp.1994.13.1.86
  16. Halasah I.H., Al-Qatawneh A.S. Burnout and its relationship with organizational culture (Case study of the administrative staff in faculty of sciences-Mutah University-Jordan). Humanities and Social Sciences Series, 2022. Vol. 35, no. 3, pp. 13—40. DOI:10.35682/1137
  17. Harris P.R., Moran R.T. Managing Cultural Differences: Instructor's Guide. Houston: Gulf Publishing Co, 1996. 255 р.
  18. Remijus O.N., Chinedu O.F., Maduka O.D., Ngige C.D. Influence of organizational culture on job satisfaction and workers retention [Electronic resource]. International Journal of Management and Entrepreneurship, 2019. Vol. 1, no. 1, pp. 83—102. https://www.researchgate.net/profile/Fabian-Osita/publication/342987862 (Accessed 12.08.2024).
  19. Khan M.Y., Mushtaq J., Naz S. Impact of Training and Development on Job Satisfaction and Job Performance with Moderating Effect of Person Job Fit [Electronic resource]. UW Journal of Management Sciences, 2020. Vol. 4, no. 1, pp. 1—20. URL: https://uwjms.org.pk/index.php/uwjms/article/view/21 (Accessed 12.08.2024).
  20. Lee Y.S., Liu W.K. The Moderating Effects of Employee Benefits and Job Burnout among the Employee Loyalty, Corporate Culture and Employee Turnover. Universal journal of management, 2021. Vol. 9, no. 2, pp. 62—69. DOI:10.13189/UJM.2021.090205
  21. Lubbadeh T. Job burnout: A general literature review. International Review of Management and Marketing, 2020. Vol. 10, no. 3, pp. 7—15. DOI:10.32479/irmm.9398
  22. Maslach C., Leiter M.P. The Burnout Challenge: Managing People’s Relationships with Their Jobs. Cambridge: Harvard University Press, 2022. 272 р.
  23. Perlman B., Hartman E.A. Burnout: Summary and future research. Human Relations, 1982. Vol. 35, no. 4, pp. 283—305. DOI:10.1177/001872678203500402
  24. Pines A.M., Aronson E. Career burnout: Causes and cures. N.Y.: The Free Press, 1988. 257 p.
  25. Schaufeli W. Engaging leadership: How to promote work engagement? Frontiers in psychology, 2021. Vol. 12, article ID 754556. 10 p. DOI:10.3389/fpsyg.2021.754556
  26. Shahriari M., Tajmir Riahi M., Azizan O., Rasti-Barzoki M. The effect of green organizational culture on organizational commitment: The mediating role of job satisfaction. Journal of Human Behavior in the Social Environment, 2023. Vol. 33, no. 2, pp. 180—197. DOI:10.1080/10911359.2022.2029789
  27. Jamil D.A., Sabah K.K., Gardi B., Adnan S. The mediation role of organizational culture between employee turnover intention and job satisfaction. International Journal of Teaching, Learning and Education, 2022. Vol. 1, no. 4, pp. 24—35. DOI:10.22161/ijtle
  28. Lan Y.L., Huang W.-T., Kao C.-L., Wang H.-J. The relationship between organizational climate, job stress, workplace burnout, and retention of pharmacists. Journal of Occupational Health, 2020. Vol. 62, no. 1, article ID e12079. 9 p. DOI:10.1002/1348-9585.12079
  29. Tsang W. The relationship between organizational culture, job burnout and job satisfaction on the Hong Kong construction professionals: A dissertation submitted to faculty of architecture in candidacy for the degree of bachelor of science in surveying [Electronic resource]. Hong Kong, 2010. 244 р. URL: https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=0ff6bafdf76fd5dda37c459ebfdecb94b08a66d1 (Accessed 13.08.2024).
  30. Mazzetti G., Robledo E., Vignoli M., Topa G., Guglielmi D., Schaufeli W.B. Work engagement: A meta-analysis using the job demands-resources model. Psychological Reports, 2023. Vol. 126, no. 3, pp. 1069—1107. DOI:10.1177/00332941211051988
  31. Wu T., Shen Q., Liu H., Zheng C. Work Stress, Perceived Career Opportunity, and Organizational Loyalty. In Organizational Change: a Moderated Mediation Model. Social Behavior and Personality: an international journal, 2019. Vol. 47, no. 4, pp. 1—11. DOI:10.2224/sbp.7824
  32. Zamini S., Zamini S., Barzegary L. The relationship between organizational culture and job burnout among the professors and employees in the University of Tabriz. Procedia — Social and Behavioral Sciences, 2011. Vol. 30, pp. 1964—1968. DOI:10.1016/j.sbspro.2011.10.381
  33. Zhang S.B., Liu A.M. Organisational culture profiles of construction enterprises in China. Construction Management and Economics, 2006. Vol. 24, no. 8, pp. 817—828. DOI:10.1080/01446190600704604

Information About the Authors

Polina R. Zhdanova, PhD Student, Faculty of Social Sciences, National Research University Higher School of Economics (HSE University), Moscow, Russia, ORCID: https://orcid.org/0000-0003-2653-3609, e-mail: pozmail.ru@mail.ru

Metrics

Views

Total: 92
Previous month: 89
Current month: 3

Downloads

Total: 31
Previous month: 31
Current month: 0