Human interaction with artificial intelligence as a factor in professional loneliness

 
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Abstract

Context and relevance. The concept described in foreign literature as workplace loneliness has no established equivalent in Russian psychology. In national research, this term is used exclusively as a descriptive expression in the context of professional burnout, identity crises, and teacher isolation, but not as an independent construct with an operational definition and diagnostic instruments. At the same time, one in five employees worldwide experiences workplace loneliness on a daily basis, and the digitalization of work processes — most notably the integration of AI — is one of the key drivers of its intensification. Objective. To systematize foreign empirical studies documenting professional loneliness generated by AI-mediated interaction in professional activity, and to identify the psychological mechanisms underlying its emergence. Hypothesis. Workplace loneliness in AI-mediated professional settings may manifest in four interrelated forms, each reflecting a unified process of loss of genuine co-participation in professional activity. Methods. A systematic review of English-language articles indexed in the Web of Science and Scopus databases for 2019—2026 was conducted. Only peer-reviewed scientific publications were included in the analysis, ensuring its rigor and reliability. Results. Through thematic synthesis of foreign sources, four manifestations of professional loneliness were identified and described: (1) relational energy drain, (2) false connection effect, (3) moral disengagement and responsibility diffusion, (4) emotional synchrony breakdown. Conclusions. Professional loneliness under conditions of AI mediation is shown to represent not a quantitative deficit of contacts, but a loss of genuine co-participation in professional interaction and authorship of one's own activity. The key condition determining the depth of loneliness experienced is the specialist's subjective stance toward the AI tool.

General Information

Keywords: professional loneliness, workplace loneliness, artificial intelligence, mediated communication, relational energy, moral disengagement, emotional synchrony, subjectivity, analytical review

Journal rubric: Labour Psychology and Engineering Psychology

Article type: review article

DOI: https://doi.org/10.17759/jmfp.2026150304

Acknowledgements. At the stages of translating foreign research, as well as the title and abstract into English, the authors utilized AI (ChatGPT, GPT-4o); the final translation was edited by the authors. The AI was not used for the formation of the scientific idea, research concept, writing of the author’s text of the article, formulation of conclusions, or interpretation of results. All stages related to the intellectual contribution to the content of the article were performed exclusively by the authors. Authors are fully responsible for the originality, accuracy, and scientific validity of the presented material.

Received 09.06.2026

Revised 28.07.2026

Accepted

Published

For citation: Sorokoumova, E.A., Kochneva, A.Y., Puchkova, E.B. (2026). Human interaction with artificial intelligence as a factor in professional loneliness. Journal of Modern Foreign Psychology, 15(3), 39–47. (In Russ.). https://doi.org/10.17759/jmfp.2026150304

© Sorokoumova E.A., Kochneva A.Y., Puchkova E.B., 2026

License: CC BY-NC 4.0

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Information About the Authors

Elena A. Sorokoumova, Doctor of Psychology, Professor, Department of Psychology and Psychological Counseling, Moscow Pedagogical State University, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0002-2060-7657, e-mail: ea.sorokoumova@mpgu.su

Anastasia Y. Kochneva, Consultant, Eurasian Economic Commission, PhD applicant of Psychological Sciences, Department of Occupational Psychology and Psychological Counseling, Moscow Pedagogical State University, Moscow, Russian Federation, ORCID: https://orcid.org/0009-0005-9806-2879, e-mail: anastetion@gmail.com

Elena B. Puchkova, Candidate of Science (Psychology), Associate Professor, Head of the Department of Labor Psychology and Psychological Counseling, Faculty of Pedagogy and Psychology, Moscow Pedagogical State University, Moscow, Russian Federation, e-mail: eb.puchkova@mpgu.su

Contribution of the authors

Sorokoumova E.A. — The research idea and the initial interpretation of its results.
Kochneva A. Y. — research idea, selection of foreign studies, interpretation of results, writing and formatting of the manuscript.
Puchkova E.B. —interpretation of results.
All authors participated in the discussion of the results and approved the final version of the manuscript.

Conflict of interest

The authors declare no conflict of interest.

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