This article discusses the application of Johnson’s algorithm to analyze the work of a volunteer help desk and the work of an online store if the initial data for the algorithm are random numbers from a given interval. For this purpose, a program has been developed for solving the Johnson problem for modeling work, i.e. simulating the processing of applications (orders, calls), written in the Python programming language using IDE – PyCharm 2021.1, Qt Designer and PyQt5, in which the processing time of applications is a random variable from a given interval. The analysis of the results obtained allows us to make recommendations on the number of applications that the service system can process if the processing time is random, but belongs to a given interval, as well as predict the waiting time for applications to arrive.
For citation:Volkova, T.B., Osokina, A.D. (2021). Application of the Johnson Problem to Solve Applied Problems. Modelling and Data Analysis,11(4), 49–58. (In Russ.). https://doi.org/10.17759/mda.2021110404
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Information About the Authors
Tatiana B. Volkova, Candidate of Science (Physics and Matematics), Associate Professor, Head of the Department of Mathematics and Cybernetics, Institute of Information Technologies and Applied Mathematics, Moscow Aviation Institute (National Research University), Moscow, Russian Federation, e-mail: tbvolkova@mail.ru
Anastasia D. Osokina, Student of the Institute of Information Technologies and Applied Mathematics, Moscow Aviation Institute (National Research University), Moscow, Russian Federation, ORCID: https://orcid.org/0000-0003-1576-177X, e-mail: nastaosokina2@gmail.com
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