Theoretical Framework of Advanced Training in the Field of Conflict Management in Organization

 
Audio is AI-generated
1065

Abstract

In this paper, we consider the theoretical framework for creating an advanced training course for professionals working in various organizations whose functional duties include activities aimed at managing conflict situations occurring within the organization. The article also considers such problem concepts as: essence and causes of conflicts, types of conflicts in the organization; organizational, psychological, sociological and cultural ways of managing conflicts in the organization. The proposed theoretical model of advanced professional training is constructed within the framework of the competence approach which, in this case, is based on the notion that a participant in the program should master a certain set of special competencies that include knowledge, skills and abilities necessary for the effective process management of various conflict situations.

General Information

Keywords: conflict, causes of organizational conflicts, conflict management, advanced professional training

Journal rubric: Psychology of Professional Activity

OpenAlex citations: 4

OpenAlex trends: Educational Methods and Teacher Development, Education and Professional Development, Cultural, Linguistic, Economic Studies

Information about the work in OpenAlex

Number of citations: 4

Topics

Educational Methods and Teacher Development

This cluster of papers covers a wide range of topics related to innovative approaches in education, technology integration, and sustainable development. It includes research on online learning, teacher training, curriculum design, cognitive development, digital literacy, and the impact of technology on education. The cluster also explores the role of education in adapting to global challenges such as the COVID-19 pandemic and emphasizes the importance of sustainable consumption of energy resources.

Number of works: 53051  |  Total number of citations: 78907

Topic detailsв OpenAlex

Education and Professional Development

This cluster of papers explores trends in higher education, focusing on digitalization, pedagogical innovation, professional development, educational technology, sustainability, entrepreneurship, student-centered learning, e-learning, and educational management.

Number of works: 15495  |  Total number of citations: 24995

Topic detailsв OpenAlex

Cultural, Linguistic, Economic Studies

This cluster of papers covers a wide range of topics in social sciences and humanities, including migration, management, culture, economy, language, religion, innovation, education, ethnicity, and law. The papers explore various aspects of these subjects within the context of different regions and countries.

Number of works: 19748  |  Total number of citations: 23272

Topic detailsв OpenAlex

Work details in OpenAlex

Article type: review article

DOI: https://doi.org/10.17759/pse.2017220612

Published

For citation: Kilmashkina, T.N., Lozovizkaja, G.P., Chirkina, R.V., Degtyarev, A.V. (2017). Theoretical Framework of Advanced Training in the Field of Conflict Management in Organization. Psychological Science and Education, 22(6), 130–140. (In Russ.). https://doi.org/10.17759/pse.2017220612

© Kilmashkina T.N., Lozovizkaja G.P., Chirkina R.V., Degtyarev A.V., 2017

License: CC BY-NC 4.0

References

  1. Vasiluk F.E.Psihologiya konflikta: hrestomatiya [Psychology of conflict: Reader].Grishina N.V.(ed.).Saint-Petersburg: Publ.Piter, 2001.379 p.
  2. Vorob’yova A.V.Deyatel’nost’ psikhologa po profilaktike vnutrigruppovyh konfliktov [The activity of a psychologist in the prevention of intra-group conflicts].Moscow: Publ.Laboratoriya knigi, 2010.80 p.
  3. Zelenkov M.Ju.Konfliktologiya: uchebnik dlya bakalavrov [Conflictology].Moscow: Publ.Dashkov i Ko, 2012.324 p.
  4. Karayani A.G.Psikhologiya obshheniya i peregovorov v ekstremal’nyh usloviyah: uchebnoe posobie [Psychology of communication and negotiations in extreme conditions].Karayani A.G.(eds.).Moscow: Publ.Juniti-Dana, 2012.248 p.
  5. Kil’mashkina T.N.Preduprezhdenie social’nogo konflikta kak element upravleniya im [Prevention of social conflict as an element of its management].Moscow: Publ.Trudy Akademii upravlenija MVD Rossii, 2015, no.1, pp.9—13.
  6. Kil’mashkina T.N.Razreshenie social’nogo konflikta kak jelement upravlenija im [The resolution of the social conflict as an element of its management].Akademii upravleniya MVD Rossii [ Academy of management MVD Russia], 2016, no.1, pp.80—84.
  7. Kil’mashkina T.N.Ustranenie prichin social’nogo konflikta kak luchshii sposob ego preduprezhdeniya [Elimination of the causes of social conflict as the best way to prevent it].Akademii upravleniya MVD Rossii [Academy of management MVD Russia], 2015, no.2, pp.30—33.
  8. Lukin Ju.F.Konfliktologiya: upravlenie konfliktami [Conflict management: conflict management].Moscow: Publ.Akademicheskii proekt, 2007.800 p.
  9. Grishina N.V.(ed.), Psikhologiya konflikta: hrestomatiya [Psychology of Conflict: Reader].Saint- Petersburg: Publ.Piter, 2001.379 p.
  10. Ratnikov V.P.Konfliktologiya [Conflictology].Moscow: Publ.Juniti-Dana, 2012.544 p.
  11. Rusakov V.K.(et.al), Teoreticheskie osnovy i praktika raboty kadrovyh podrazdelenii organov vnutrennih del Rossiiskoi Federacii po voprosam prohozhdeniya sluzhby.Uchebnoe posobie [Theoretical bases and practice of work of personnel divisions of law-enforcement bodies of the Russian Federation on questions of passage of service].Moscow: Publ.Akademiya upravleniya MVD Rossii.2017.88 p.
  12. Tihonov A.V.Sociologiya upravleniya [Sociology of management].Moscow: Publ.«Kanon+» ROOI «Reabilitaciya», 2007.472 p.
  13. Frolov S.S.Sociologiya.Uchebnik.Dlya vysshih uchebnyh zavedenii [Sociology].3-e izd., dop.Moscow: Publ.2000.344 p.
  14. Cvetkov V.L.Psikhologiya konflikta.Ot teorii k praktike [Psychology of conflict.From theory to practice].Moscow: Publ.Juniti-Dana, 2013.184 p.
  15. Tsoi L.N.Organizatsionnyi konfliktmenedzhment.111 voprosov, 111 otvetov [Elektronnyi resurs] [Organizational conflict management.111 Inquiries.111 Replies].Moscow: Knizhnyi mir, 2007.352 p.URL: http://conflictmanagement.ru/wp-content/ uploads/2013/05/4-Glava-1.pdf (Accessed 1.10.2017)

Information About the Authors

Tatiana N. Kilmashkina, Doctor of Law, professor, department of psychology, pedagogics and organization of human resource management of Departments of MIA Academy of Russia, FGCOOU WAUGH "Academy of the Department of MIA of Russia", Moscow, Russian Federation, e-mail: Kilmashkinnf@uandex.ru

Galina P. Lozovizkaja, Doctor of Law, professor, department of psychology, pedagogics and organization of human resource management of Departments of MIA Academy of Russia, FGCOOU WAUGH "Academy of the Department of MIA of Russia", Moscow, Russian Federation, e-mail: lozlina@mail.ru

Rimma V. Chirkina, Candidate of Science (Psychology), Docent, Head of the Department of Legal and Forensic Psychology and Law, Faculty of Legal and Forensic Psychology, Moscow State University of Psychology & Education, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0002-7040-7792, e-mail: rimmach@bk.ru

Artem V. Degtyarev, Senior Lecturer, Chair of Law Psychology, Department of Legal Psychology, Moscow State University of Psychology & Education, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0001-9393-6550, e-mail: degtyarevav@mgppu.ru

Metrics

 Web Views

Whole time: 3479
Previous month: 24
Current month: 19

 PDF Downloads

Whole time: 1065
Previous month: 6
Current month: 8

 Total

Whole time: 4544
Previous month: 30
Current month: 27