Psychology and Law
2024. Vol. 14, no. 1, 107–120
doi:10.17759/psylaw.2024140107
ISSN: 2222-5196 (online)
Emotional Intelligence and Empathy in the Self-Regulation of the Activities of Law Enforcement Officers
Abstract
В статье обсуждаются особенности эмоционального интеллекта, эмпатии и саморегуляции у сотрудников органов внутренних дел. Цель исследования состояла в определении гендерных и возрастных особенностей данных явлений, структуры их взаимосвязей и влияний. Выборка была представлена сотрудниками полиции Санкт-Петербурга и Ленинградской области общим количеством респондентов 156 человек (мужчины: n = 89; женщины: n = 67). Методы: «Опросник эмоционального интеллекта “ЭмИн”» Д.В. Люсина, «Методика диагностики уровня эмпатических способностей» В.В. Бойко. В результате исследования установлен значимо высокий уровень (при р ≤ 0,05) эмоционального интеллекта у представителей мужской выборки по сравнению с женской, преимущество эмпатических способностей в женской выборке, более высокий уровень эмпатии у представителей младшей группы мужской выборки (18—20 лет). Выявлены особенности взаимосвязей эмоционального интеллекта и эмпатии, обсуждена их роль в эмоциональной саморегуляции. Корреляции, отражающие возможности сознательного эмоционального самоуправления, позволяют прогнозировать стабильность саморегуляции у представителей женской выборки в зависимости от внутренних аспектов, и регуляцию чужих эмоций в зависимости от коммуникативных внешних факторов у представителей группы мужской выборки.
General Information
Keywords: emotional intelligence, empathy, self-regulation, law enforcement officers, emotional competencies, gender differences, professional activity
Journal rubric: Methodological Problems of Legal Psychology
Article type: scientific article
DOI: https://doi.org/10.17759/psylaw.2024140107
Received: 29.06.2023
Accepted:
For citation: Goncharova N.A., Zhidkova O.A. Emotional Intelligence and Empathy in the Self-Regulation of the Activities of Law Enforcement Officers [Elektronnyi resurs]. Psikhologiya i pravo = Psychology and Law, 2024. Vol. 14, no. 1, pp. 107–120. DOI: 10.17759/psylaw.2024140107. (In Russ., аbstr. in Engl.)
References
- Borodavko L.T., Chimarov L.T. Vospitatel’nyi aspekt podderzhaniya neobkhodimogo urovnya emotsional’nogo intellekta: v kontekste deistviya faktora uspeshnosti sluzhebnoi deyatel’nosti sotrudnika OVD [The educational aspect of maintaining the required level emotional intelligence: in the context of action factor of success in the performance of an internal affairs officer] [Elektronnyi resurs]. Gumanitarnye, sotsial’no-ekonomicheskie i obshchestvennye nauki = Humanities, Social-Economic and Social Sciences, 2022, no. 9, pp. 19–21. doi:10.23672/m2949-5630-1457-s (In Russ.).
- Bochkova M.N., Shapoval V.A., Meshkova N.V., Enikolopov S.N. Osobennosti antisotsial’noi kreativnosti i emotsional’nogo intellekta u sotrudnikov organov vnutrennikh del v zavisimosti ot obrazovaniya i stazha raboty [Features of malevolent creativity and emotional intelligence in police officers depending on education and length of service]. Organizatsionnaya psikhologiya = Organizational Psychology, 2021. Vol. 11, no. 2, pp. 154–168. (In Russ.).
- Goncharova N.A., Zhidkova O.A. Problemy razvitiya emotsional’nogo intellekta i emotsional’no-volevoi samoregulyatsii sotrudnikov politsii na nachal’nom etape professional’nogo obucheniya [Problems of the development of emotional intelligence and emotional-volitional self-regulation of police officers at the initial stage of professional training] [Elektronnyi resurs]. Perspektivy nauki i obrazovaniya = Perspectives of Science & Education, 2021, no. 3 (51), pp. 390–403. doi:10.32744/pse.2021.3.27 (In Russ.).
- Gordeeva E.N. Empatiya kak professional’noe pedagogicheskoe kachestvo rukovoditelya v organakh vnutrennikh del [Empathy as a Professional Pedagogical Quality of a Leader in the Internal Affairs Bodies] [Elektronnyi resurs]. Politseiskaya deyatel’nost’ = Police Activity, 2022, no. 4, pp.42–51. doi:10.7256/2454-0692.2022.4.38414 (In Russ.).
- Goleman D. Emotsional’nyi intellect [Emotional Intelligence]. Moscow: ACT; Vladimir: VKT, 2009. 478 p. (In Russ.).
- Lyusin D.V. Novaya metodika dlya izmereniya emotsional’nogo intellekta: oprosnik EmIn. Psikhologicheskaya diagnostika = Psychological Diagnostics, 2006, no. 4, pp. 3–22. (In Russ.).
- Nikiforov G.S., Shingaev S.M. Vidy psikhicheskoi samoregulyatsii [Types of mental self-control]. Vestnik Leningradskogo gosudarstvennogo universiteta im. A S. Pushkina. Tom 5. Psikhologiya = Pushkin Leningrad State University Journal. Vol. 5. Psychology, 2014, no. 1, pp. 92–101. (In Russ.).
- Nilova L.A., Kulakova S.V., Fadeeva K.F. Znachenie emotsional’nogo intellekta v deyatel’nosti sotrudnika ugolovno-ispolnitel’noi sistemy [Meaning of Emotional Intelligence in the Activity of Officer of the Penal System]. Penitentsiarnoe pravo: yuridicheskaya teoriya i pravoprimenitel’naya praktika = Penal Law: Legal Theory and Law Enforcement Practices, 2017, no. № 1 (11), pp. 63–66. (In Russ.).
- Padun M.A., Sorokko E.A. Regulyatsiya emotsii u lits s povyshennym riskom psikhicheskoi travmatizatsii (na vyborke sotrudnikov MVD) [Emotion Regulation in Persons with an Increased Risk of Mental Trauma (on the example of the Internal Affairs officers)] [Elektronnyi resurs]. Psikhologiya i parvo = Psychology and Law, 2019. Vol. 9, no. 4, pp. 59–74. doi:10.17759/psylaw.2019090405 (In Russ.).
- Proskuryakova L.A. Analiz urovnya samoregulyatsii i komponentov emotsional’nogo sostoyaniya u sotrudnikov politsii: rezul’taty prakticheskoi raboty [Analysis of the Level of Self-Regulation and Components of the Emotional State of Police Officers: Results of Practical Work] [Elektronnyi resurs]. Psikhologiya i parvo = Psychology and Law, 2022. Vol. 12, no. 4, pp. 83–95. doi:10.17759/psylaw.20221204 (In Russ.).
- Raigorodsky D.Ya. Prakticheskaya psikhodiagnostika: metodiki i testy. Samara: Izdatel’skii dom “BAKhRAKh-M”, 2005. 672 p. (In Russ.).
- Raspopin E.V. Emotsional’nyi intellekt sotrudnikov organov vnutrennikh del i metody ego izucheniya [Emotional Intelligence of Employees of Internal Affairs Bodies and Methods of Its Study]. Pravookhranitel’nye organy: teoriya i praktika = Pravookhranitel’nye Organy: Teoriya i Praktika, 2022, no. 1 (42), pp. 107–112. (In Russ.).
- Ryabko T.V. Gendernye razlichiya motivatsionnoi sfery, zhiznestoikosti i emotsional’nogo intellekta u sotrudnikov politsii — psikhologov [Gender differences in motivational sphere, resilience and emotional intelligence of the police psychologists] [Elektronnyi resurs]. Obshchestvo: sotsiologiya, psikhologiya, pedagogika = Society: Sociology, Psychology, Pedagogics, 2017, no. 8, pp. 85–88. doi:10.24158/spp.2017.8.16 (In Russ.).
- Solov’eva A.V. Emotsional’nyi intellekt i osobennosti zhiznestoikosti lichnosti sotrudnika organov vnutrennikh del [Emotional intelligence and the characteristics of hardiness of the personality of a police officer] [Elektronnyi resurs]. Psikhologiya i pedagogika sluzhebnoi deyatel’nosti = Psychology and Pedagogics in Official Activity, 2022, no. 2, pp. 61–65. doi:10.24412/2658-638Kh-2022-2-61-65 (In Russ.).
- Yakimova Z.V. Emotsional’nyi intellekt v deyatel’nosti sotrudnikov organov vnutrennikh del [Emotional Intelligence in Employee Activities Internal Affairs Bodies] [Elektronnyi resurs]. Azimut nauchnykh issledovanii: pedagogika i psikhologiya = Azimuth of Scientific Research: Pedagogy and Psychology, 2020. Vol. 9, no. 4 (33), pp. 412–418. doi:10.26140/anip-2020-0904-0091 (In Russ.).
- Bar-On R., Brown J.M., Kirkcaldy B.D., Thome E.P. Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-i). Personality and Individual Differences, 2000. Vol. 28, no. 6, pp. 1107–1118. doi:10.1016/S0191-8869(99)00160-9
- Brunetto Y., Teo S.T., Shacklock K., Farr-Wharton R. Emotional intelligence, job satisfaction, well-being and engagement: explaining organisational commitment and turnover intentions in policing. Human Resource Management Journal, 2012. Vol. 22, no. 4, pp. 428–441. doi:10.1111/j.1748-8583.2012.00198.x
- Burcher P. Emotional intelligence and empathy: its relevance in the clinical encounter. Patient Intelligence, 2011. Vol. 3, pp. 23–28. doi:10.2147/pi.s11070
- Carmeli A., Josma, Z.E. The relationship among emotional intelligence, task performance, and organizational citizenship behaviors. Human Performance, 2006 Vol. 19, no. 4, pp. 403–419. doi:10.1207/s15327043hup1904_5
- Chapi M., Branne, S.J., Singe M.I. Walker M. Training police leadership to recognize and address operational stress. Police Quarterly, 2008. Vol. 11, no. 3, pp. 338–352. doi:10.1177/1098611107307736
- Christov-Moore L., Simpson E. A., Grigaityte K. Empathy: Gender Effects in Brain and Behavior. Neuroscience & Biobehavioral Reviews, Vol. 46, no. 4, pp. 604–627 doi:10.1016/j.neubiorev.2014.09.001
- Lokesh L., Patr S., Venkatesan S. Emotional intelligence among police personnel: socio-demographic analysis. Guru Journal of Behavior and Social Sciences, 2016. Vol. 4, no. 1-2, pp. 503–511.
- Magny О., Todak N. Emotional intelligence in policing: a state-of-the-art review. Policing: An International Journal, Vol. 44, no. 6. doi:10.1108/PIJPSM-01-2021-0008
- McDowall A., Brown J., Gamblin D. Assessing emotional intelligence of graduate probationer police officers: a UK pilot study. Policing A Journal of Policy and Practice, 2020. Vol. 14, no. 1, pp. 104–118. doi:10.1093/police/paz039
- Millar A., Devaney J., Butler M. Emotional intelligence: challenging the perceptions and efficacy of ‘soft skills’ in policing incidents of domestic abuse involving children. Journal of Family Violence, 2019. Vol. 34, no. 6, pp. 577–588. doi:10.1007/s10896-018-0018-9
- Risan P., Binder P.-E., Milne R.J. Emotional intelligence in police interviews—approach, training and the usefulness of the concept. Journal of Forensic Psychology Practice, 2016. Vol. 16, no. 5, pp. 410–424. doi:10.1080/15228932.2016.1234143
Information About the Authors
Metrics
Views
Total: 546
Previous month: 75
Current month: 44
Downloads
Total: 171
Previous month: 29
Current month: 9