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Experimental Psychology (Russia)
2020. Vol. 13, no. 2, 182–193
https://doi.org/10.17759/exppsy.2020130212
ISSN: 2072-7593 / 2311-7036 (online)

Development and Testing of a Two-Factor Questionnaire of Organizational Citizenship Behavior of Employees

 
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Abstract

The article discusses the existing one-dimensional and multidimensional questionnaires (scales) of organizational citizenship behavior, extra-role behavior and contextual performance. The article presents a new questionnaire of organizational citizenship behavior, which was developed taking into account the limitations of the existing scales. It consists of two subscales for assessing such aspects of behavior as “qualified ideas and suggestions” and “help and support”. The questionnaire includes six items of three in each subscale. It measures two aspects of citizenship behavior at the same time at the level of a small group and a structural unit in medium-size and large state and commercial organizations. A study was conducted among 54 managers who evaluated 538 employees from various Russian organizations through this questionnaire. The content validity of the questionnaire was assessed. Factor analysis was used, the Cronbach alpha and Pearson correlation coefficients were calculated. It was found that the questionnaire as a whole has validity and reliability.

General Information

Keywords: organizational citizenship behavior, aspects of citizenship behavior, questionnaires, scales

Journal rubric: Tools

OpenAlex citations: 5

OpenAlex trends: Educational Methods and Teacher Development, Education and Professional Development, Psychology of Development and Education

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Number of citations: 5

Topics

Educational Methods and Teacher Development

This cluster of papers covers a wide range of topics related to innovative approaches in education, technology integration, and sustainable development. It includes research on online learning, teacher training, curriculum design, cognitive development, digital literacy, and the impact of technology on education. The cluster also explores the role of education in adapting to global challenges such as the COVID-19 pandemic and emphasizes the importance of sustainable consumption of energy resources.

Number of works: 53051  |  Total number of citations: 78907

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Education and Professional Development

This cluster of papers explores trends in higher education, focusing on digitalization, pedagogical innovation, professional development, educational technology, sustainability, entrepreneurship, student-centered learning, e-learning, and educational management.

Number of works: 15495  |  Total number of citations: 24995

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Psychology of Development and Education

This cluster of papers explores various aspects of psychology in education, focusing on topics such as the Zone of Proximal Development, inclusive education, cultural-historical theory, educational environment, psychological well-being, teacher training, learning motivation, adolescent development, social cognition, and digital learning. The papers delve into the intersection of psychology and education to understand the developmental processes and challenges in educational settings.

Number of works: 77902  |  Total number of citations: 232078

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Article type: scientific article

DOI: https://doi.org/10.17759/exppsy.2020130212

Funding. The reported study was funded by Russian Foundation for Basic Research (RFBR), project number 19-013-00393 («Identity and organizational behavior of employee: multilevel analysis»).

Published

For citation: Sidorenkov, A.V. (2020). Development and Testing of a Two-Factor Questionnaire of Organizational Citizenship Behavior of Employees. Experimental Psychology (Russia), 13(2), 182–193. (In Russ.). https://doi.org/10.17759/exppsy.2020130212

© Sidorenkov A.V., 2020

License: CC BY-NC 4.0

References

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Information About the Authors

Andrey V. Sidorenkov, Doctor of Psychology, Professor, Head of the Department of Psychology of Management and Juridical Psychology, Academy of Psychology and Pedagogics, Southern Federal University, Rostov-na-Donu, Russian Federation, ORCID: https://orcid.org/0000-0003-0554-3103, e-mail: av.sidorenkov@yandex.ru

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