Conflict management training: contextual approach

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Abstract

The article analyzed the context aspect of conflict management training of modern professionals. It is noted that the effectiveness of conflict management is largely determined by ability of being aware and take into account many contexts in which conflicts occur. The following examples of contexts where conflicts occur are presented: cross-cultural, spatial-temporal, intrapersonal, developmental, gender, and communicative.

General Information

Keywords: conflict management, conflict, context

Journal rubric: Educational Psychology

For citation: Shcherbakova O.I. Conflict management training: contextual approach. Psikhologicheskaya nauka i obrazovanie = Psychological Science and Education, 2009. Vol. 14, no. 1, pp. 48–54. (In Russ., аbstr. in Engl.)

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Information About the Authors

O. I. Shcherbakova, PhD in Education, Associate Professor, Psychology Chair, G. V. Plekhanov Russian Academy of Economics, Moscow, Russia, e-mail: olga716@rambler.ru

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