Effect of Managers Competencies on Employee Engagement



Objective. Analysis of the connection between the level of development of managerial competencies of a manager and the involvement in the work of both himself and his subordinates.
Background. Most managers of modern organizations pay considerable attention to managing employee engagement when working with personnel. One of the key factors influencing employee engagement is the immediate supervisor. It is important to determine the manager’s competencies, through the development of which it is possible to increase the involvement of employees at different levels in the organization.
Study design. The work examined the relationship between the involvement of employees at different levels in the organization and the level of development of the competencies of their managers; and differences between executive and employee engagement. The presence and degree of relationships were determined using correlation analysis, and differences were determined by assessing the reliability of differences in mean values.
Participants. Employees of the organization: 768 people (24,2% men, 75,8% women): 146 (19%) managers and 622 (81%) employees.
Measurements. Methodology for assessing the competencies of managers “360 degrees” based on a corporate model of 8 management competencies; Anonymous engagement questionnaire Kicentric – Russian version.
Results. The manager’s competencies “Understanding the Business”, “Result Orientation”, “Interaction” and “Development of Subordinates” contribute to the involvement of subordinates. “Leadership”, “Initiative”, “Business Understanding”, “Interaction” are also interconnected with the leader’s own involvement. “Planning” is an inverse relationship. It has been established that there are differences in the involvement of managers and employees.
Сonclusions. There is a relationship between the involvement of employees and the manager with the level of development of his competencies: some competencies of managers are associated with high involvement of him and his employees, some with low. A connection was found between the levels of involvement of the manager and employees. Differences in some parameters of engagement between managers and employees were revealed.

General Information

Keywords: work engagement; work motivation; management competencies; staff satisfaction; organizational psychology

Journal rubric: Empirical Research

Article type: scientific article

DOI: https://doi.org/10.17759/sps.2024150107

Received: 02.09.2023


For citation: Karpov A.B., Bazarov T.Y. Effect of Managers Competencies on Employee Engagement. Sotsial'naya psikhologiya i obshchestvo = Social Psychology and Society, 2024. Vol. 15, no. 1, pp. 112–126. DOI: 10.17759/sps.2024150107. (In Russ., аbstr. in Engl.)


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Information About the Authors

Alexey B. Karpov, PhD in Psychology, Head of the HR department and administrative support, NovaMedica LLC, Moscow, Russia, ORCID: https://orcid.org/0000-0001-5437-3265, e-mail: karpovab@yandex.ru

Tahir Y. Bazarov, Doctor of Psychology, Honored Professor of Moscow University, Professor of the Department of Social Psychology, Lomonosov Moscow State University, Moscow, Russia, ORCID: https://orcid.org/0000-0002-1591-3932, e-mail: tbazarov@mail.ru



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