Conceptual Framework of Crisis Negotiation Competency Development in Managers of Internal Affairs Bodies

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Abstract

In this article the authors examine the psychological features of the development of an integral psychological concept of crisis negotiation activities from the perspective of system-situational and reflexive approaches.This research forms the basis of a new scientific direction in legal psychology, the psychology of crisis negotiation activities of employees of internal affairs bodies, as a system of coping with and preventing crisis in negotiations.The data was collected and analysed in several stages from 1995 to 2014 and included a survey of managers of internal affairs bodies as well as a systematic analysis of the data pool of 1705 crisis situations.Basing on the analysis the authors propose a matrix of negotiations which identifies priority strategies and possible crisis zones at various stages of the negotiation process depending on the characteristics of the situation, thus helping to carry out crisis negotiations effectively.

General Information

Keywords: professional psychological training, concept of development of crisis negotiation competence, crisis negotiation competence, readiness for crisis negotiations

Journal rubric: Psychology of Professional Activity

Article type: scientific article

DOI: https://doi.org/10.17759/pse.2017220412

For citation: Vakhnina V.V., Maidykov A.F., Ulyanina O.A. Conceptual Framework of Crisis Negotiation Competency Development in Managers of Internal Affairs Bodies. Psikhologicheskaya nauka i obrazovanie = Psychological Science and Education, 2017. Vol. 22, no. 4, pp. 85–92. DOI: 10.17759/pse.2017220412. (In Russ., аbstr. in Engl.)

References

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Information About the Authors

Viktoriya V. Vakhnina, Doctor of Psychology, docent, Professor of the Department of Psychology, Pedagogy and Organization of Work with Personnel, Academy of Management of the Ministry of Internal Affairs of Russia, Moscow, Russia, ORCID: https://orcid.org/0000-0003-3242-840X, e-mail: vikavahnina@mail.ru

Anatoly F. Maidykov, Doctor of Law, Professor of Department of management of internal Affairs agencies in special conditions CCSU, The Ministry of internal affairs of the Russian Federation, Moscow, Russia

Olga A. Ulyanina, Doctor of Psychology, associate Professor, Head of the Federal Resource Center for Psychological Service in the Education System, Russian Academy of Education, Chief Researcher of the Research Center, Academy of Management of the Ministry of Internal Affairs of Russia, Moscow, Russia, ORCID: https://orcid.org/0000-0001-9300-4825, e-mail: lelia34@mail.ru