Skip to Main Content

Psychology and Law
2015. Vol. 5, no. 3, 61–74
doi:10.17759/psylaw.2015050306
ISSN: 2222-5196 (online)

The relationship of personal qualities and efficiency of professional activity of employees of tax authorities

1097

N. Kvashnina, I.N. Konopleva

PDF (RUS)
Online translation in english
GS
Information
in Google Scholar

Abstract

The article is devoted to the relationship of personal qualities and efficiency of professional activity of employees of tax authorities. In work the analysis of professional activity of the employee of the tax authority, attempt to consider a set of actions included in the notion "efficiency of professional activity", and considers personal qualities necessary, from our point of view, for the tax officials of official duties. The article presents the results of empirical research on the relationship of personal qualities and efficiency of professional activity of employees of tax authorities. The study was conducted on the basis of Inspection of Federal tax service of Russia № 26 in Moscow. In research took part the employees of the following departments: in-house departments, field departments, division of work with taxpayers, the division of debt. The relationship between identified qualities as well as differences in manifestation of studied qualities in the employees of tax bodies with different lifetime.

General Information

Keywords: professional activity, public service, responsibility, stress resistance, professionally important features.

Journal rubric: Psychology of Professional Activity

Article type: scientific article

DOI: https://doi.org/10.17759/psylaw.2015050306

For citation: Kvashnina N., Konopleva I.N. The relationship of personal qualities and efficiency of professional activity of employees of tax authorities [Elektronnyi resurs]. Psikhologiya i pravo = Psychology and Law, 2015. Vol. 5, no. 3, pp. 61–74. DOI: 10.17759/psylaw.2015050306. (In Russ., аbstr. in Engl.)

References

  1. Basenko V.P., Zhukov B.M., Romanov A.A. Organizacionnoe povedenie: sovremennye aspekty trudovyh otnoshenij. – M.: Akademija Estestvoznanija, 2009. – 384 р.
  2. Gubareva L.I. Psihofiziologija. – M.: VLADOS 2007. – 188 р.
  3. Deputatova I.V. Metodika kompleksnoj ocenki kachestva truda nalogovyh inspektorov kak sposob povyshenija jeffektivnosti kontrol'no-proverochnoj dejatel'nosti nalogovogo organa. Al'manah «Nauchnye zapiski Orel GIJeT». 2012, № 2. – Рр. 244-232.
  4. Zabrodin Ju.M. Metodologicheskie problemy issledovanija i modelirovanija funkcional'nyh sostojanij cheloveka-operatora. Psihicheskie sostojanija i jeffektivnost' dejatel'nosti. – M.: Izd-vo AN SSSR, 1983. – Рр. 3-27.
  5. Ilin E.P. Differencial'naja psihologija professional'noj dejatel'nosti SPb.: Piter, 2003. [Jelektronnyj resurs] URL: http://sbiblio.com/BIBLIO/archive/ilin_difi/05.aspx (data obrashhenija 03.09.2015).
  6. Ilin E.P. Motivacija i motivy. – SPb.: Piter, 2002. – 512 р.
  7. Karpov A.V. Psihologija prinjatija reshenij v professional'noj dejatel'nosti. – M.: IPRAN, 1991. – 215 р.
  8. Kopchenova T.N. Razvitie volevoj sfery kadrov gosudarstvennoj sluzhby: dis. kand. psihol. nauk: 19.00.13: M., 2000. [Jelektronnyj resurs] URL: http://www.lib.ua-ru.net/diss/cont/122261.html (data obrashhenija 03.09.2015).
  9. Nikolaeva N.V., Konopleva I.N. Vyrazhennost' stressovogo naprjazhenija i rabotosposobnost' sotrudnikov pravoohranitel'nyh organov [Jelektronnyj resurs] // Psihologija i pravo. 2014. №2. – Рр. 87–100. URL: https://psyjournals.ru/psyandlaw/2014/n2/69869.shtml (data obrashhenija: 03.09.2015).
  10. Novoselskaja I.B. Vzaimosvjaz' osobennostej professional'noj dejatel'nosti gosudarstvennyh sluzhashhih i ih professional'no vazhnyh kachestv». Dis. kand. psihol. nauk : 19.00.13. – M., 2000. – 136 р.
  11. Prikaz UFNS Rossii po g. Moskve № 188 ot 11.06.2013 g.
  12. Soloveva S.L. Krizisnaja psihologija. Spravochnik prakticheskogo psihologa. – M.: AST, 2008. – 286 р.

Information About the Authors

Nataliya Kvashnina, senior state tax inspector of Department of Desk audits № 1, IFNS Russia № 26 in Moscow, Moscow, Russia, e-mail: natalia.kvashnina77@gmail.com

Inga N. Konopleva, PhD in Psychology, Docent, Associate Professor, Department of Clinical and Forensic Psychology, Faculty of Legal and Forensic Psychology, Moscow State University of Psychology & Education, Moscow, Russia, ORCID: https://orcid.org/0000-0002-8540-8667, e-mail: konopleva.i.n@gmail.com

Metrics

Views

Total: 6355
Previous month: 33
Current month: 18

Downloads

Total: 1097
Previous month: 1
Current month: 1