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Included in Web of Science СС (ESCI) Included in Scopus Psychological Science and Education Publisher: Moscow State University of Psychology and Education ISSN (printed version): 1814-2052 ISSN (online): 2311-7273 DOI: https://doi.org/10.17759/pse License: CC BY-NC 4.0 Started in 1996 Published 6 times a year Free of fees RU In Russian |
Psychological Science and Education Conceptual Framework of Crisis Negotiation Competency Development in Managers of Internal Affairs Bodies 787Vakhnina V.V. Maidykov A.F. Ulyanina O.A. Abstract
In this article the authors examine the psychological features of the development of an integral psychological concept of crisis negotiation activities from the perspective of system-situational and reflexive approaches.This research forms the basis of a new scientific direction in legal psychology, the psychology of crisis negotiation activities of employees of internal affairs bodies, as a system of coping with and preventing crisis in negotiations.The data was collected and analysed in several stages from 1995 to 2014 and included a survey of managers of internal affairs bodies as well as a systematic analysis of the data pool of 1705 crisis situations.Basing on the analysis the authors propose a matrix of negotiations which identifies priority strategies and possible crisis zones at various stages of the negotiation process depending on the characteristics of the situation, thus helping to carry out crisis negotiations effectively.
Keywords: professional psychological training, concept of development of crisis negotiation competence, crisis negotiation competence, readiness for crisis negotiations References
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