Pathological callers with borderline personality organization on helpline. A case-study

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Abstract

The article deals with specific features of callers with borderline personal structure and forms of work with this category of callers. Characteristic features of these people — primitive defense mechanisms, strong ambivalent feelings, personal borders disturbances — are analyzed by their manifestations in calls and their influence on counselors. In the end a case of pathological caller is analyzed through the prism of counselors' discussions in intervisions and supervisions.

General Information

Keywords: pathological callers, helpline, borderline personality

Journal rubric: Case study

Article type: scientific article

For citation: Fedunina N.Y. Pathological callers with borderline personality organization on helpline. A case-study . Konsul'tativnaya psikhologiya i psikhoterapiya = Counseling Psychology and Psychotherapy, 2014. Vol. 22, no. 2, pp. 168–175. (In Russ., аbstr. in Engl.)

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Information About the Authors

Natalya Y. Fedunina, PhD in Psychology, research fellow of the Centre for emergency psychological assistance, Moscow State University of Psychology & Education, psychologis, Sports Center (CCU «Moskomsport»), Moscow, Russia, e-mail: natalia_fedunina@mail.ru

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