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Psychology and Law
2020. Vol. 10, no. 4, 51–63
https://doi.org/10.17759/psylaw.2020100404
ISSN: 2222-5196 (online)

Communicative Provocation Coming from Aggressive Bloggers and Improvement of Professional Performance of Traffic Patrol Officers of the State Inspectorate for Road Traffic Safety

 
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Abstract

This study clarifies the essence of communicative provocation with elements of verbal aggression manifesting in the way internet bloggers behave if conflict situations arise between them and traffic patrol officers of the State Inspectorate for Road Traffic Safety. The specifics of communicative provocation is analyzed from the psychological and legal perspective and on the basis of video recordings of direct communication between road users and traffic patrol officers. We describe the tactics of bloggers' conflict verbal behavior and also the psychological makeup of traffic patrol officers as the target of communicative provocation. Suggestions of psychological and legal significance are formulated with the view of: 1) relaxing the conflict potential of the situations under consideration; 2) strengthening the skills of traffic patrol officers of the State Inspectorate for Road Traffic Safety; 3) improvement of their professional performance.

General Information

Keywords: communicative provocation, speech provocation, verbal aggression, conflict situation, traffic patrol service of the State Inspectorate for Road Traffic Safety, relationships between road users, bloggers

Journal rubric: Psychology of Professional Activity

OpenAlex citations: 1

OpenAlex topics: Discourse Analysis and Cultural Communication, Language, Communication, and Linguistic Studies, Cultural, Linguistic, Economic Studies

Information about the work in OpenAlex

Number of citations: 1

Topics

Discourse Analysis and Cultural Communication

This cluster of papers focuses on discourse analysis, cultural communication patterns, and language use in the context of the pandemic. It explores topics such as media representation, persuasion strategies, linguistic aspects of pandemics, and the impact of social media on language and culture.

Number of works: 106302  |  Total number of citations: 88051

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Language, Communication, and Linguistic Studies

This cluster of papers explores the complexities of intercultural communication in various contexts, including education and business. It delves into topics such as language, cultural competence, media discourse, professional identity, and the challenges and strategies of cross-cultural communication. The influence of globalization on communication and the development of linguistic and cultural skills are also central themes.

Number of works: 46955  |  Total number of citations: 70221

Topic detailsв OpenAlex

Cultural, Linguistic, Economic Studies

This cluster of papers covers a wide range of topics in social sciences and humanities, including migration, management, culture, economy, language, religion, innovation, education, ethnicity, and law. The papers explore various aspects of these subjects within the context of different regions and countries.

Number of works: 19547  |  Total number of citations: 23611

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Work details in OpenAlex

Article type: research article

DOI: https://doi.org/10.17759/psylaw.2020100404

Published

For citation: Borisova, S.E., Zeynalov, F.N. (2020). Communicative Provocation Coming from Aggressive Bloggers and Improvement of Professional Performance of Traffic Patrol Officers of the State Inspectorate for Road Traffic Safety. Psychology and Law, 10(4), 51–63. (In Russ.). https://doi.org/10.17759/psylaw.2020100404

© Borisova S.E., Zeynalov F.N., 2020

License: CC BY-NC 4.0

References

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Information About the Authors

Svetlana E. Borisova, Candidate of Science (Psychology), Docent, Professor, Department of Psychology, Pedagogy and HR Management, Federal State Public Educational Establishment of Higher Education «Order of the Red Banner of Labor Academy of Management of the Ministry of the Interior of the Russian Federation», Moscow, Russian Federation, ORCID: https://orcid.org/0000-0001-6355-4017, e-mail: ya.borisowa-svet2012@yandex.ru

Fazil N. Zeynalov, Candidate of Science (Law), Assistant professor of the Chair of organization activity of the State inspection road safety, Orel Law Institute of the Ministry of the Interior of the Russian Federation named after V.V. Lukyanov, Orel, Russian Federation, ORCID: https://orcid.org/0000-0003-3628-8176, e-mail: fazil-z@yandex.ru

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