Communicative Provocation Coming from Aggressive Bloggers and Improvement of Professional Performance of Traffic Patrol Officers of the State Inspectorate for Road Traffic Safety

316

Abstract

This study clarifies the essence of communicative provocation with elements of verbal aggression manifesting in the way internet bloggers behave if conflict situations arise between them and traffic patrol officers of the State Inspectorate for Road Traffic Safety. The specifics of communicative provocation is analyzed from the psychological and legal perspective and on the basis of video recordings of direct communication between road users and traffic patrol officers. We describe the tactics of bloggers' conflict verbal behavior and also the psychological makeup of traffic patrol officers as the target of communicative provocation. Suggestions of psychological and legal significance are formulated with the view of: 1) relaxing the conflict potential of the situations under consideration; 2) strengthening the skills of traffic patrol officers of the State Inspectorate for Road Traffic Safety; 3) improvement of their professional performance.

General Information

Keywords: communicative provocation, speech provocation, verbal aggression, conflict situation, traffic patrol service of the State Inspectorate for Road Traffic Safety, relationships between road users, bloggers

Journal rubric: Psychology of Professional Activity

Article type: scientific article

DOI: https://doi.org/10.17759/psylaw.2020100404

For citation: Borisova S.E., Zeynalov F.N. Communicative Provocation Coming from Aggressive Bloggers and Improvement of Professional Performance of Traffic Patrol Officers of the State Inspectorate for Road Traffic Safety [Elektronnyi resurs]. Psikhologiya i pravo = Psychology and Law, 2020. Vol. 10, no. 4, pp. 51–63. DOI: 10.17759/psylaw.2020100404. (In Russ., аbstr. in Engl.)

References

  1. Antonova L.G., Lebedeva E.A. Strategii samoprezentatsii yazykovoi lichnosti blogera [Strategies for self-presentation of a blogger's language personality]. Verkhnevolzhskii filologicheskii vestnik [Upper Volga philological Bulletin], 2015, no. 2, pp. 89—93. (In Russ.; abstr. in Engl.).
  2. Bliznyak R.Z., Gerasimov I.A. Blogging kak tekhnologiya sotsial'noi i politicheskoi kommunikatsii: utochnenie ponyatiya i kharakteristika evristicheskikh vozmozhnostei [Blogging as a technology of social and political communication: clarification of the concept and characteristics of heuristic features]. Vestnik Tomskogo gosudarstvennogo universiteta. Filosofiya. Sotsiologiya. Politologiya [Bulletin of Tomsk state University. Philosophy. Sociology. Political science], 2017, no. 40, pp. 222—231. (In Russ.; abstr. in Engl.).
  3. Beron R., Richardson D. Agressiya [Aggression]. In Usmanov V. (ed.). Saint-Peterburg: Piter Pabl., 2000. 352 p. (In Russ.).
  4. Varlakova T.V. Rechevaya provokatsiya kak ob"ekt sudebnoi lingvisticheskoi ekspertizy [Speech provocation as an object of forensic linguistic expertise] // Nauchnyi vestnik Omskoi akademii MVD Rossii [Scientific Bulletin of the Omsk Academy of the Ministry of internal Affairs of Russia], 2013, no. 4 (51), pp. 33—36. (In Russ.; abstr. in Engl.).
  5. Volkova O.S. Kolkost' kak ironichnaya provokatsiya negativnykh emotsii v kommunikativnom konflikte [Sarcasm as an ironic provocation of negative emotions in a communicative conflict]. Grani poznaniya [Facets of knowledge], 2015, no. 1 (35), pp . 18—21. (In Russ.; abstr. in Engl.).
  6. Volkova O.S. Kommunikativnaya provokatsiya kak strategiya destruktivnogo povedeniya v bytovom konflikte [Communicative provocation as a strategy of destructive behavior in domestic conflict]. Vestnik Volgogradskogo gosudarstvennogo universiteta. Seriya 2. Yazykoznanie [Bulletin of Volgograd state University. Series 2. Linguistics]. 2014, no. 5 (24), pp. 49—55. DOI: http://dx.doi.org/10.15688/jvolsu2.2014.5.6. (In Russ.; abstr. in Engl.).
  7. Vorontsova T.A. Trolling and flaming: speech aggression in Internet communication [Trolling and flaming: speech aggression in Internet communication]. Bulletin of Udmurt University. Series of history and Philology [Bulletin of Udmurt University. Series history and Philology], 2016. Vol. 26, no. 2, pp. 109-116. (In Russ.; abstr. in Engl.).
  8. Grebneva N.N., Slobodenyuk M.A., Variyasova E. V. Analiticheskii obzor issledovanii po probleme agressivnogo obshchestvenno opasnogo povedeniya molodezhi [Elektronnyi resurs] [Analytical review of research on the problem of aggressive socially dangerous behavior of young people]. Psikhologiya i pravo [Psychology and law], 2019, Vol. 9, no. 4. pp. 134—148. doi:10.17759/psylaw.2019090410 (In Russ.; abstr. in Engl.).
  9. Goroshko E.I. Politicheskii blogging v global'noi i lokal'noi perspektivakh [Political blogging in global and local perspectives]. Visnik Odes'kogo natsional'nogo universitetu. Sotsiologiya i politichni nauki [Bulletin of the Odessa national University. Sociology and political science], 2009. Vol. 14, no. 13. pp. 335—345. (In Russ.; abstr. in Engl.).
  10. Gromova N.S. Rechevaya agressiya: ot kommunikativnykh oshibok do pravonarushenii [Speech aggression: from communication errors to offenses]. Yurislingvistika [Legal linguistics], 2016, no. 5, pp. 173—189. (In Russ.; abstr. in Engl.).
  11. Zhizhina M.V. Sotsial'nye predstavleniya studencheskoi molodezhi o lichnosti blogera [Social representations of student youth about the personality of a blogger]. Izvestiya Saratovskogo universiteta. Novaya seriya. Seriya: Filosofiya. Psikhologiya. Pedagogika [Izvestiya of Saratov University. New series. Series: Philosophy. Psychology. Pedagogy], 2019. Vol. 19, no. № 4, pp. 432—436. (In Russ.; abstr. in Engl.).
  12. Ionkina E.Yu., Litvinova E.A. Nekotorye osobennosti kommunikativnogo povedeniya adresata kak ob"ekta provokatsionnogo vozdeistviya v interv'yu-portrete (na materiale nemetskogo yazyka) [Some features of the recipient's communicative behavior as an object of provocative influence in the interview-portrait (based on the material of the German language)]. Filologicheskie nauki. Voprosy teorii i praktiki [Philological science. Questions of theory and practice], 2014, no. 8-1 (38), pp. 87—90. (In Russ.; abstr. in Engl.).
  13. Irkhin Yu.V. Povyshenie roli blogosfery v publichnoi politike [Increasing the role of the blogosphere in public policy]. Sotsial'no-gumanitarnye znaniya [Social and humanitarian knowledge], 2016, no. 1, pp. 75—89. (In Russ.; abstr. in Engl.).
  14. Kodeks Rossiiskoi Federatsii ob administrativnykh pravonarusheniyakh ot 30.12.2001 № 195-FZ [Elektronnyi resurs] [Code of the Russian Federation on administrative offences of 30.12.2001 no. 195-FZ]. Ofitsial'nyi sait kompanii «Konsul'tantPlyus» [Official website of the company “ConsultantPlus”]. URL: http://www.consultant.ru/document/cons_doc_LAW_34661/ (Accessed 03.04.2020). 15.    Narusheva P.Yu. Osnovnye cherty bloga i ego rol' v zhizni sovremennogo cheloveka [The main features of a blog and its role in the life of a modern person]. Vestnik molodykh uchenykh i spetsialistov Samarskogo gosudarstvennogo universiteta [Bulletin of young scientists and specialists of Samara state University], 2017, no. 1 (10), pp. 38—43. (In Russ.; abstr. in Engl.).
  15. Novikova T.F., Smirnov P.Yu. Priemy neitralizatsii verbal'noi agressii v sostave sredstv rechevogo vozdeistviya [Techniques for neutralizing verbal aggression as part of the means of speech influence]. Nauchnye vedomosti Belgorodskogo gosudarstvennogo universiteta. Seriya: Gumanitarnye nauki [Scientific Bulletin of the Belgorod state University. Series: Humanities], 2018, Vol. 37, no 2, pp. 194—203. (In Russ.; abstr. in Engl.).
  16. Reshenie Komissii Tamozhennogo soyuza ot 09.12.2011 № 877 “O prinyatii tekhnicheskogo reglamenta Tamozhennogo soyuza “O bezopasnosti kolesnykh transportnykh sredstv” (vmeste s “TR TS 018/2011. Tekhnicheskii reglament Tamozhennogo soyuza. O bezopasnosti kolesnykh transportnykh sredstv”) [Elektronnyi resurs] [Decision Of the Commission of the Customs Union of 09.12.2011 no. 877 “On the adoption of the technical regulations of the Customs Union” on the safety of wheeled vehicles” (together with “TR CU 018/2011. Technical regulations of the Customs Union. About the safety of wheeled vehicles”)]. Ofitsial'nyi sait kompanii “Konsul'tantPlyus” [Official website of the company “ConsultantPlus”]. URL: http://www.consultant.ru/document/cons_doc_LAW_125114/ (Accessed 03.04.2020).
  17. Federal'nyi zakon “O politsii” ot 07.02.2011 № 3-FZ [Elektronnyi resurs] [Federal law “On Police” dated 07.02.2011 no. 3-FL]. Ofitsial'nyi sait kompanii “Konsul'tantPlyus” [Official website of the company “ConsultantPlus”]. URL: http://www.consultant.ru/document/cons_doc_LAW_110165/ (Accessed 03.04.2020).
  18. Federal'nyi zakon “O vnesenii izmenenii v Federal'nyi zakon “Ob informatsii, informatsionnykh tekhnologiyakh i o zashchite informatsii” i otdel'nye zakonodatel'nye akty Rossiiskoi Federatsii po voprosam uporyadocheniya obmena informatsiei s ispol'zovaniem informatsionno-telekommunikatsionnykh setei” ot 05.05.2014 № 97-FZ [Elektronnyi resurs] [Federal law “On amendments to the Federal law” on information, information technologies and information protection” and certain legislative acts of the Russian Federation on the regulation of information exchange using information and telecommunications networks” dated 05.05.2014 no. 97-FL]. Ofitsial'nyi sait kompanii «Konsul'tantPlyus» [Official website of the company “ConsultantPlus”]. URL: http://www.consultant.ru/document/cons_doc_LAW_162586/ (Accessed 03.04.2020).
  19. Filimonov A. Sotsseti, blogery i gosudarstvo: novye mery po regulirovaniyu Interneta [Elektronnyi resurs] [Social networks, bloggers and the state: new measures to regulate the Internet]. Internet-versiya sistemy GARANT [Online version of the GARANT system]. URL: https://www.garant.ru/article/543540/ (Accessed 03.04.2020).

Information About the Authors

Svetlana E. Borisova, PhD in Psychology, Docent, Associate Professor, Chair of Criminal Law, Criminology and Psychology, V.V. Lukianov Orel Law Institute of the Ministry of Internal Affairs of the Russian Federation, Orel, Russia, ORCID: https://orcid.org/0000-0001-6355-4017, e-mail: ya.borisowa-svet2012@yandex.ru

Fazil N. Zeynalov, PhD in Law, Assistant professor of the Chair of organization activity of the State inspection road safety, Orel Law Institute of the Ministry of the Interior of the Russian Federation named after V.V. Lukyanov, Orel, Russia, ORCID: https://orcid.org/0000-0003-3628-8176, e-mail: fazil-z@yandex.ru

Metrics

Views

Total: 898
Previous month: 25
Current month: 17

Downloads

Total: 316
Previous month: 3
Current month: 9