Situational analysis of conflict interaction of employees belonging to generations X and Y

 
Audio is AI-generated
1690

Abstract

The article described the situational approach to the analysis of conflicts between representatives of different generations, and analyzed intergenerational conflict, psychological portraits of members of generations X and Y. The study surveyed 144 people. Applied techniques: test Thomas, methods of identifying conflicts of expectations S.I. Erina, E.P. Sharapova; methods of identifying potential interpersonal conflicts A.N. Lebedeva, I.I. Level; developed a questionnaire analysis of the conflict, as well as using situation analysis (related to various situations of the conflict of different generations, their evaluation and analysis). The studies confirmed the differences in perceptions and attitudes to conflict situations of different generations. According to the obtained results we were able to identify a number of patterns, relations, and describe the attitude of employees of different generations to emerging or potential conflicts.

General Information

Keywords: conflict, expectations conflict, conflict situation, conflict between gen¬erations, situational analysis, the generation X, Y

Journal rubric: Empirical Research

OpenAlex citations: 3

OpenAlex trends: Sociopolitical Dynamics in Russia, Regional Economic Development and Innovation, Regional Socio-Economic Development Trends

Information about the work in OpenAlex

Number of citations: 3

Topics

Sociopolitical Dynamics in Russia

This cluster of papers explores the intersection of youth, identity, and politics in contemporary Russia. It delves into topics such as civic participation, nationalism, social media, protest moods, and the impact of digital generation on political communication. The research also examines the influence of ethnicity and sociological factors on shaping youth identity and political attitudes.

Number of works: 78649  |  Total number of citations: 134825

Topic detailsв OpenAlex

Regional Economic Development and Innovation

This cluster of papers focuses on the strategizing of regional and national development, with an emphasis on innovation ecosystems, sustainable development, digital transformation, vocational education, and economic growth. It explores the intersection of global and national interests with regional strategic priorities, as well as the role of leadership in driving strategic initiatives. The papers also delve into the challenges and opportunities presented by globalization and the pursuit of sustainable socio-economic growth.

Number of works: 27611  |  Total number of citations: 18753

Topic detailsв OpenAlex

Regional Socio-Economic Development Trends

This cluster of papers explores the transformation of rural settlement patterns, demographic dynamics, and labor market trends in Russia. It covers topics such as migration, agriculture, food security, regional development, and the impact of global crises on rural areas. The papers also delve into the challenges and opportunities associated with youth migration, spatial patterns of settlement, and the role of geographical analysis in understanding rural transformation.

Number of works: 97873  |  Total number of citations: 125061

Topic detailsв OpenAlex

Work details in OpenAlex

Article type: scientific article

DOI: https://doi.org/10.17759/sps.2018090106

Published

For citation: Pishchik, V.I., Koroleva, N.V. (2018). Situational analysis of conflict interaction of employees belonging to generations X and Y. Social Psychology and Society, 9(1), 78–89. (In Russ.). https://doi.org/10.17759/sps.2018090106

© Pishchik V.I., Koroleva N.V., 2018

License: CC BY-NC 4.0

References

  1. Artjuhina L.V. Zhiznennye i professional’nye cennosti pokolenij — osnova korporativnoj kul’tury kompanii v uslovijah krizisov i konkurencii [Life and professional values generations — the basis of corporate culture in the conditions of crisis and competition]. Sovremennye gumanitarnye issledovanija [ Modern Humanities research], 2015, no. 5, pp. 179—183.
  2. Afanas’eva A.N. Istoricheskij process i smena pokolenij [The historical process and the change of generations]. Preemstvennost’ pokolenij kak sociologicheskaja problema [The Succession of generations as a sociological problem]. Moscow: Mysl’, 2003, pp. 20—24.
  3. Burlachuk L.F., Korzhova E.Ju. Psihologija zhiznennyh situacij [Psychology of life situations]. Moscow: Jeksmo, 2014. 308 p.
  4. Vdovina M. Specifika mezhpokolennyh konfliktov [The Specificity of inter-generational conflict]. Demograficheskie issledovanija [Demographic research]. 2010, no. 4, pp. 104—112.
  5. Glotov M.B. Konflikt mezhdu pokolenijami [Intergenerational Conflict]. Sociologicheskaja jenciklopedija [Sociological encyclopedia]. V 2 t. T. 1. Moscow: CheRo, 2013, pp. 484.
  6. Grishina N.V. Psihologija social’nyh situacij [In. Psychology of social situations]. Saint-Petersburg: Piter, 2013. 464 p.
  7. Koats Dzh. Pokolenija i stili obuchenija [Generations and learning styles]. Moscow: MAPDO, 2011. 121 p. (In Russ.)
  8. Pishchik V.I. Generations: Socio-Psychological Analysis of Mentality. Sotsial’naia psikhologiia i obshchestvo [Social Psychology and Society], 2011. no. 2, pp. 80—88. (In Russ., аbstr. in Engl.)
  9. Pishhik V.I. Preemstvennost’ i izmenenie obshhih chert pokolenij, soprjazhennyh s ih mental’nost’ju [Continuity and change similarities of generations, coupled with their mentality]. Prikladnaja i prakticheskaja social’naja psihologija [Applied and practical social psychology]. Kollektivnaja monografija. In Ryumshina L.I. (ed.) Moscow: KREDO, 2015, pp. 20—30.
  10. Postnikova M.I. Psihologija otnoshenij mezhdu pokolenijami v sovremennoj Rossii [Psychology of intergenerational relations in modern Russia]. Saint-Petersburg: Russian State Pedagogical University, 2011. 44 p.
  11. Ross L., Nisbett R. Chelovek i situacija. Perspektivy social’noj psihologii [The Person and the situation. Prospects of social psychology]. Moscow: Aspekt Press, 2014. 429 p.
  12. Strauss W., Howe, N. Millennials Rising: The next great generation (vintage original). New York, 2009. 432 p.
  13. Vasanthi S. Multi generations in the workforce: Building collaboration Original Research Article IIMB Management Review, Vol. 24, Iss. 1, March 2012, pp. 48—66. doi: 10.1016/j.iimb.2012.01.009
  14. Zemke R., Raines C., Filipczak B. Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. N.Y.: American Management Association, 2013. 312 p.

Information About the Authors

Vlada I. Pishchik, Doctor of Psychology, Professor of the Department of General Psychology and Counseling Psychology, Don State Technical University, Rostov-na-Donu, Russian Federation, ORCID: https://orcid.org/0000-0002-3909-3895, e-mail: vladaph@yandex.ru

Natalia V. Koroleva, Operator, OOO «Publishing House «Taganiy Rog», Taganrog, Russian Federation, e-mail: ketana2006@yandex.ru

Metrics

 Web Views

Whole time: 4461
Previous month: 10
Current month: 13

 PDF Downloads

Whole time: 1690
Previous month: 4
Current month: 8

 Total

Whole time: 6151
Previous month: 14
Current month: 21