Digital Support for the Adaptation of Young Teachers: Development and Testing of an AI Assistant on the Telegram Platform (Using Tomsk Secondary School No. 53 as an Example)

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Abstract

The article addresses the pressing issue of digital support for early-career teachers' adaptation, exacerbated by the shortage of young professionals and the aging teaching workforce in the Russian education system. It presents the results of a research project focused on developing and testing an AI assistant on the Telegram platform, implemented at Secondary School No. 53 in Tomsk. The study's methodological framework incorporates the Jobs-to-be-Done (JTBD) approach to identify key teacher needs, alongside the concepts of AI Readiness and technological sovereignty. The practical implementation utilized the no-code platform «SberStudio» integrated with the domestic language model GigaChat, enabling the creation of a functional chatbot for operational teacher support. Pilot testing involving 8 teachers confirmed the tool's high demand and effectiveness: 85% of respondents used the bot more than twice a week. The most requested features were an FAQ on school procedures (45% of queries) and receiving AI-generated advice for parent interactions (30%). Qualitative analysis of feedback revealed a 78% user satisfaction rate and identified requests for expanded functionality, including lesson planning and templates for working with students with disabilities. The results demonstrate that the AI assistant effectively complements traditional mentoring by alleviating routine tasks and reducing emotional burnout among educators. The conclusion emphasizes the feasibility of replicating this model in other educational institutions within the region, provided there is administrative support and the formation of interdisciplinary teams. Future research prospects include studying the long-term effects of AI assistant usage and its impact on teachers' professional development.

General Information

Keywords: young teachers, digital adaptation, AI assistant, Telegram, no-code development, mentoring, educational analytics, chatbots in education

Publication rubric: Digital Transformation and Online Education: Technologies, Tools and Models

Article type: theses

Funding. he study was carried out with the financial support of the Russian Science Foundation grant No. 25-28-20220 (https://rscf.ru/project/25-128-20220/) and a grant in the form of a subsidy al‐ located by the Department of Scientific and Technological Development and Innovation Activity of the Tomsk Region (Agreement No. 02/2/2025).

For citation: Glukhov A.P., Katanaeva E.N., Yakovlev I.N. Digital Support for the Adaptation of Young Teachers: Development and Testing of an AI Assistant on the Telegram Platform (Using Tomsk Secondary School No. 53 as an Example) [Elektronnyi resurs]. Digital Humanities and Technology in Education (DHTE 2025): Collection of Articles of the VI International Scientific and Practical Conference. November 13-14, 2025 / V.V. Rubtsov, M.G. Sorokova, N.P. Radchikova (Eds). Moscow: Publishing house MSUPE, 2025,., pp. 107–118.

Information About the Authors

Andrey P. Glukhov, Candidate of Science (Philosophy), associate professor, Associate Professor of the Department of Pedagogy and Education Management, Director of the Scientific and Educational Center for Digital Didactics and Artificial Intelligence in Education, Institute for the Development of Pedagogical Education, Tomsk State Pedagogical University (TSPU), Leading Expert, Innovation Laboratory, Institute of Education, National Research University Higher School of Economics, Tomsk, Russian Federation, ORCID: https://orcid.org/0000-0002-9919-5316, e-mail: glukhovap@tspu.edu.ru

Evgenia N. Katanaeva, Deputy Director for Methodological Work, Secondary School No. 53 of Tomsk, Tomsk, Russian Federation, e-mail: xrap2007@rambler.ru

Igor N. Yakovlev, Tomsk State Pedagogical University (TSPU), Tomsk, Russian Federation

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