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Journal of Modern Foreign Psychology
2022. Vol. 11, no. 3, 114–126
doi:10.17759/jmfp.2022110311
ISSN: 2304-4977 (online)

National and foreign experience in providing emergency psychological assistance to the population

427

O.A. Ulyanina, L.A. Gayazova, K.A. Faizullina, E.A. Nikiforova, K.G. Semenova

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Abstract

The article presents the foreign and national experience of providing emergency psychological assistance. The analysis of modern publications made it possible to determine the specifics of psychotraumatic situations, as well as the psychological states of victims requiring emergency psychological intervention, to formulate the principles of providing this assistance. The practice of organizing the work of specialists of emergency psychological and social services with victims, survivors of domestic violence, victims of terrorist attack and other emergencies, medical workers and volunteers providing various assistance in the conditions of the COVID-19 pandemic in Russia and abroad is highlighted. The article considers the system of organization of psychological assistance by specialists of psychological service in the Russian Federation. The problem of assessment of the effectiveness of psychological assistance is actualized by the example of the methodology of monitoring and assessment of actions in the area of mental health and psychosocial support in emergency situations.

General Information

Keywords: emergency psychological assistance, crisis event, psychological support, emergency, remote counseling, helpline, chat counseling

Journal rubric: Labour Psychology and Engineering Psychology

Article type: scientific article

DOI: https://doi.org/10.17759/jmfp.2022110311

For citation: Ulyanina O.A., Gayazova L.A., Faizullina K.A., Nikiforova E.A., Semenova K.G. National and foreign experience in providing emergency psychological assistance to the population [Elektronnyi resurs]. Sovremennaia zarubezhnaia psikhologiia = Journal of Modern Foreign Psychology, 2022. Vol. 11, no. 3, pp. 114–126. DOI: 10.17759/jmfp.2022110311. (In Russ., аbstr. in Engl.)

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Information About the Authors

Olga A. Ulyanina, Doctor of Psychology, Associate Professor, Head of the Federal Coordination Center for the Provision of Psychological Services in the Education System of the Russian Federation, Moscow State University of Psychology & Education, Corresponding member of the RAE, Chief Researcher of the Research Center, Academy of Management of the Ministry of Internal Affairs of Russia; Professor of Faculty of Social Sciences, School of Psychology at National Research University “Higher School of Economics”, Moscow, Russia, ORCID: https://orcid.org/0000-0001-9300-4825, e-mail: ulyaninaoa@mgppu.ru

Larisa A. Gayazova, PhD in Psychology, Deputy Head of the Federal Coordination Center for the Provision of Psychological Services in the Education System of the Russian Federation, Moscow State University of Psychology & Education, Moscow, Russia, ORCID: https://orcid.org/0000-0003-0542-6687, e-mail: gayazovala@mgppu.ru

Kseniya A. Faizullina, Head, Department of Scientific and Methodological Support, Federal Coordination Center for the Provision of Psychological Services in the Education System of the Russian Federation, Moscow State University of Psychology & Education, Moscow, Russia, ORCID: https://orcid.org/0000-0002-2985-9332, e-mail: fajzullinaka@mgppu.ru

Ekaterina A. Nikiforova, Lead Analyst of the Department of Scientific and Methodological Support of the Federal Coordination Center for the Provision of Psychological Services in the Education System of the Russian Federation, Moscow State University of Psychology & Education, Moscow, Russia, ORCID: https://orcid.org/0000-0003-0488-6497, e-mail: k.Nikiforova.2014@yandex.ru

Ksenia G. Semenova, Teacher-Psychologist of the Department of Monitoring and Coordination Psychological Services in the Education System of the Federal Coordination Center for the Provision of Psychological Services in the Education System of the Russian Federation, Moscow State University of Psychology & Education, Moscow, Russia, ORCID: https://orcid.org/0000-0002-3727-6014, e-mail: semenovakg@mgppu.ru

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