Evidence-based Social Service Design: Competencies Model of a Non-profit Organization Specialist

The article describes the results of studying the needs of specialists of non-profit organizations dealing with the topic of family and childhood in the development of professional competencies in the field of social service design. The study has confirmed the relevance of professional and advanced training among social service professionals. The study made it possible to identify the main priority areas in project skills training in the non-profit sector and develop on their basis a model of professional competencies of a social service professional, including 9 clusters in three main areas: “Project Community”, “Project Cycle” and “Project Infrastructure”. The competence model presented in the work formed the basis of a 72-hour advanced training course, and is also implemented within the framework of the master's program "Evidence-based design and evaluation of projects in the field of social risk management in social service" of the Moscow State University of Psychology and Education.

1.     

1. Bazarov T.Yu., Erofeev A.K., Shmelev A.G. Kollektivnoe opredelenie ponyatiya «kompetentsii»: popytka izvlecheniya smyslovykh tendentsii iz razmytogo ekspertnogo znaniya [Collective definition of the concept of “competence”: an attempt to extract semantic trends from blurred expert knowledge]. Vestnik Moskovskogo universiteta. Seriya 14. Psikhologiya = Moscow University Psychology Bulletin, 2014, no. 1, рр. 87–102. (In Russ.).
2. Kaz'min A.M., Slovokhotova O.V. Distantsionnoe konsul'tirovanie roditelei v rannei pomoshchi: kompetentnostnyi podkhod [Elektronnyi resurs] [Distance Counseling for Parents in Early Intervention: A Competence-Based Approach]. Klinicheskaia i spetsial'naya psikhologiya = Clinical Psychology and Special Education, 2019. Vol. 8, no. 2, pp. 159–184. DOI:10.17759/cpse.2019080209. (In Russ., аbstr. in Engl.)
3. Kamnev A.N., Mikhailova T.A., Shilina I.B. Emotsional'noe vygoranie i stress u sotsial'nykh rabotnikov [Elektronnyi resurs] [Emotional Burnout and Stress in Social Workers]. Sovremennaya zarubezhnaya psikhologiya = Journal of Modern Foreign Psychology, 2023. Vol. 12, no. 4, pp. 145–156. DOI:10.17759/jmfp.2023120413. (In Russ., аbstr. in Engl.)
4. Kolesnikova U.V., Yarovikova O.A. K voprosu ob obrazovatel'nykh potrebnostyakh spetsialistov apparatov upolnomochennykh po pravam rebenka [Elektronnyi resurs] [On the Question of the Educational Needs of Specialists of the Offices of the Commissioners for Children’s Rights]. Sotsial’nye nauki i detstvo = Social Sciences and Childhood, 2022. Vol. 3, no. 1, pp. 23–35. DOI:10.17759/ssc.2022030102. (In Russ., аbstr. in Engl.)
5. Reznikova O.S. (ed.). Kompetentnostnyi podhod v upravlenii personalom: teoriya, metodologiya, praktika: Monografiya [Competence approach in personnel management: theory, methodology, practice]. Simferopol: ARIAL, 2018. 296 p. (In Russ.).
6. Lukov V.A. Sotsial'noe proektirovanie [Social design]. Moscow: Pabl. Moskovskogo gumanitarnogo universiteta [Moscow University of the Humanities], Flinta, 2007. 240 p. (In Russ.).
7. Morozov A.V. Sotsial'noe proektirovanie v sotsial'noi rabote [Social design in social ]. Moscow: Nauchno-izdatel'skii tsentr “INFRA-M” [INFRA-M Scientific Publishing Center], 2015. 208 р. (In Russ.).
8. Pozolotina E.I. Metodika formirovaniya modeli kompetentsii dlya krupnogo predpriyatiya [Methodology for the formation of a competence model for a large enterprise]. Upravlenets [Manager], 2018. Vol. 9, no. 6, рр. 68–77. (In Russ.).
9. Sun'ko T.Yu., Katkova S.N. K voprosu o problemakh trudoustroistva lyudei s invalidnost'yu [Elektronnyi resurs] [On the Problem of Employment of People with Disabilities]. Autizm i narusheniya razvitiya = Autism and Developmental Disorders, 2018. Vol. 16, no. 3, pp. 23–27. DOI:10.17759/autdd.2018160303. (In Russ., аbstr. in Engl.).
10. Filatova E.V. Upravlenie proektami v obrazovatel'nykh organizatsiyakh i organizatsiyakh sotsial'nogo obsluzhivaniya [Project management in educational organizations and social service organizations]. Kazanskaya nauka [Kazan Science], 2016, no. 10, рр. 178–180. (In Russ.).
11. Khutorskoi A.V. Klyuchevye kompetentsii i obrazovatel'nye standarty [Key competencies and educational standards]. Eidos [Eidos], 2002, no. 2, pp. 58–64. (In Russ.).
12. Gebel K.M., Geger A.E. Grant Support as an Option for the Solution of Specific and Systemic Problems in the Activities of Non-Profit Organizations. Consortium Psychiatricum [Consortium Psychiatricum], 2021. Vol. 2, no. 4, pp. 69–76. doi: 10.17816/CP104 (In Engl, abstr. in Russ.).
13. McClelland D.C. Testing for competence rather than for intelligence. American Psychologist, 1973. Vol. 28, pp. 1–14. DOI:10.1037/h0034092
14. Nonprofit competency model for inclusive leadership. Dorothy A. Johnson Center for Philanthropy. URL: https://johnsoncenter.org/competency-models/nonprofit-leaders/ (Accessed 07.09.2024).
15. Program officer competency model. Dorothy A. Johnson Center for Philanthropy. URL: https://johnsoncenter.org/competency-models/program-officers/ (Accessed 07.09.2024).
16. Rodriguez D., Patel R., Bright A., Gregory D., Gowing M.K. Developing competency models to promote integrated human resource practices. Human Resource Management, 2002. 41(3), pp. 309–324. DOI:10.1002/hrm.10043
17. Rothwell W.J. The workplace learner: How to align training initiatives with individual learning competencies. New York: American Management Association, 2002. 358 p.
18. Sandwith P. A hierarchy of management training requirements: The competency domain model. Public Personnel Management, 1993. Vol. 22, pp. 43–63. DOI:10.1177/009102609302200104
19. Shippman J.S., Ash R.A., Battista M., Carr L., Eyde L.D., Hesketh B., Kehoe J., Pearlman K., Sanchez J.I. The practice of competency modeling. Personnel Psychology, 2000. Vol. 53, pp. 703–740. DOI:10.1111/j.1744-6570.2000.tb00220.x
20. Garcia-Diaz O., Olaya C. (eds.). Social systems engineering. The design of complexity. Oxford: John Wiley & Sons, 2018. 294 p.