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  Previous issue (2020. Vol. 9, no. 3)

Journal of Modern Foreign Psychology

Publisher: Moscow State University of Psychology and Education

ISSN (online): 2304-4977

DOI: https://doi.org/10.17759/jmfp

License: CC BY-NC 4.0

Started in 2012

Published quarterly

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Risk of conflict situations when organizing interaction of participants in the educational process in the digital educational environment 120

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Vayndorf-Sysoeva M.E.
Doctor of Education, Associate Professor / Professor of the Department of technology and vocational training of IFTIS, Moscow state pedagogical University( MSU), Moscow, Russia
ORCID: https://orcid.org/0000-0002-2807-316X

Pankina E.V.
Senior Lecturer of the Department of information technologies in education IMI, Moscow state pedagogical University ( MSU), Moscow, Russia
ORCID: https://orcid.org/0000-0003-3722-9215
e-mail: ev.pankina@mpgu.edu

Abstract
The events of recent months related to the pandemic have contributed to a rapid transition to distance learning. Despite the existing research in the field of e-learning, the problem of conflicts that arise among participants in the educational process in the digital educational environment has not been sufficiently studied. The article discusses the main models of interaction between participants in the educational process in the digital educational environment, as well as their features. It is argued that personality characteristics, features of the social situation, the level of ICT competence of a teacher and a student can lead to conflict in the electronic information-educational environment. Communication features and technical features of the electronic information and educational environment itself can also provoke conflicts. Forecasting and taking these features into account when designing e-learning courses and organizing interaction can reduce the risk of conflict situations between participants in the learning process.

Keywords: electronic information and educational environment, digital educational environment, conflicts, personal characteristics, e-learning course, ICT competence

Column: Educational psychology

DOI: https://doi.org/10.17759/jmfp.2020090307

For Reference

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